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Old 10-08-2004, 12:10 PM   #1 (permalink)
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Default Desktop Unable to find 7100t.

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Hello Gurus,

MY Berry desktop is unable to find the 7100t? It keeps says "unable to connect". Any suggestions on what i should try?

thanks
Samir
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Old 10-08-2004, 12:14 PM   #2 (permalink)
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try a different usb port/cable? reinstall desktop software... check connection settings to make sure it's on usb?
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Old 10-08-2004, 12:33 PM   #3 (permalink)
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Do you have "RIM Handheld" in your Windows Device Manager?
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Old 10-08-2004, 12:42 PM   #4 (permalink)
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Dont know, I will have to check.
That will have to wait till the evening though, since i am at work right now.

I remember only sometimes... windows says something like "Rim device connected", but not all the time.
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Old 10-08-2004, 01:27 PM   #5 (permalink)
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samirss, you mentioned that accidentally posted a duplicate. So you asked how to delete it -- here are the instructions:
Next time you accidentally post a duplicate, click "Edit" on your first post at the top of the duplicate post, and then select the Delete checkbox. Then click Submit. That's how you can delete a whole thread.
(I have done this for you, so you don't need to do this now -- just next time)
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Old 10-09-2004, 09:55 AM   #6 (permalink)
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Also, for what it is worth, I had a 7230 and when I plugged in my 7100t it did the same thing as you are describing. I had to uninstall the Desktop Manager and install the DM 3.6 SP3a software and everything worked fine...
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