BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-06-2008, 10:34 PM   #1 (permalink)
New Member
 
Join Date: Jan 2008
Model: 8700
PIN: N/A
Carrier: AT&T
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question Strange "Delete On: Mailbox & Handheld" Behavior

Please Login to Remove!

I'm hoping someone can help my figure out what's going on with my handheld (8310) and desktop synchronization. I'm on my 3rd blackberry (7290, 8700c prior - all in the Cingular AT&T family), and this is the first time I've experienced the below problem.

The "Delete On: Mailbox & Handheld" seems to be broken (synchronization works fine when it comes to marking items read or filing them into various folders).

1. If I delete an unread item on the handheld and sync, the email in the inbox is marked as "read" (but is not removed from my computer's inbox).

2. If I delete a read item on the handheld and sync, the email in the inbox is marked as "read" ( but is not removed from my computer's inbox).

3. If I read an email on the handheld (or mark it "read") and sync, the email is marked "read" on my computer's inbox. If I then delete that read email on my handheld and sync again, it will be deleted from my computer's inbox.

Item 3 above is the only way I can get "Delete On: Mailbox & Handheld" to function 'properly'. It's fine if I'm sitting at my desk, but rather dysfunctional if I'm on the road (and come back to an inbox full of email messages that I tried to delete).

My company does not support wireless sync.
"Synchronize moves and deletes" is set to "Mailbox wins" in the desktop manager
Desktop Manager is 4.2
Handheld is set to "Delete On: Mailbox & Handheld"
I've tried deleting and undeleting the CMIME service book, rebooting, and just about everything else I've read online.

Does anyone have any further ideas to help me solve this problem? It would seem like it could be done because synchronization will remove emails deleted on the handheld from my computer's inbox, but only when they've been previously synch'ed as "read".

Many thanks!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.