Hi everyone.. I'm new, been on a 7250 for 5 months now.

I ran into a problem where I had 1 message marked unread. When I would hit 'u' in my inbox, it could not find any unread messages. I also looked through my folders and couldn't find any unread messages.

I searched the forum, and there is a mention of this problem here: http://www.blackberryforums.com/showthread.php?t=797
but there doesn't seem to be a really clear answer.

I figured out what to do:
- Go to Messages
- Open the menu
- select 'Search'
- do not fill in any search terms, just click on the menu and hit 'search' again

This will bring up ALL messages on your Blackberry - phone, email, wap, whatever.

- Now, when you hit 'u', you will find the mystery message. This is much easier than searching all of your folders to clear the message!


Hope this little tip helps..

-forrest

Very good workaround!! Definately will have to use that nextime;

I just joined the board to make a post about this! Thanks for the help. This place is an excellent resource.

FYI....when you're seeing an unread message indicator but you can't find the email in your Inbox, 9 times out of 10 its in the "Saved Messages" folder.

Thanks for the tip! This is exactly where my unread message was.

I tried this, but still no luck! Any other suggestions?

I read this because I too could not get the orange envelope indicating unread messages off the upper corner of my 7520. All my mail was opened and then I realized that it was logging my missed calls up there too. Once I deleted them, then it was gone.