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Old 07-14-2005, 09:37 PM   #1 (permalink)
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Just up-graded from the 7210 to the 7290 - after finished paying at the store, the salesman tells me the old sim cards don't transfer contacts, phone numbers etc to the new blackberry devices - goes on to tell me I can get software on line - well, I am unsuccessful in finding anything - if it's out there - any advise?
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Old 07-14-2005, 09:46 PM   #2 (permalink)
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Have you installed the "Desktop Manager" software? If so, there is a backup/restore function which can help you transfer customer data from the 7210 to the 7290. If you don't have Desktop Manager, you can download it from the RIM SUpport web site.
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Old 07-14-2005, 10:01 PM   #3 (permalink)
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Which version of the desktop manager am I downloading, for the older unit or the newer one? Thanks for helping me out!
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Old 07-14-2005, 10:12 PM   #4 (permalink)
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It doesn't really matter. Download and use the newest one you can find. For Backup/Restore I don't think it matters.
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Old 07-15-2005, 06:17 AM   #5 (permalink)
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Thanks - will give it a try
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