Thanks - but the first solution didn't work and the second is not feasible since I'm traveling overseas and can't get my unit exchanged anytime soon.
The frustrating thing is that I seem to get so close to the end of the Application Loader process. The loader recognizes my BB and enters the correct pin number. The loading process seems to go along just fine. But when I get to the Loading Java Applications stage, everything shuts down and I get the error message. I tried the usb wipe, but that doesn't work.
Does anyone have any other solutions I could try at this point?
Thanks!