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Retired BBF Moderator
Posts: 10,161
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
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How does BIS Poll for Email -
04-19-2008, 01:53 PM
BIS checks the account when it is set up.
BIS doesnt find email.
BIS checks back in 15 minutes.
BIS finds email.
BIS compresses and sends email to the handheld. (first 2kb of the email)
BIS checks back for mail in 3 minutes.
BIS doesnt find mail.
BIS checks back for mail in 3 minutes.
BIS finds email.
BIS compresses and sends email to the handheld. (first 2kb of the email)
BIS checks back for mail in 3 minutes.
BIS doesnt find mail.
BIS checks back for mail in 3 minutes.
BIS doesnt find mail.
BIS checks back for mail in 3 minutes.
BIS doesnt find mail.
BIS checks back for mail in 3 minutes.
BIS doesnt find mail.
BIS checks back for mail in 3 minutes.
BIS doesnt find mail.
BIS checks back for mail in 15 minutes.
and so on and so forth.
rinse and repeat.
this is not for gmail/yahoo/carrier.blackberry.net account
With these accounts there should be little to no delay from receiving the email to the notification on your device. the BIS checks continously on gmail and yahoo, and since there is no mailbox for the carrier.blackberry.net account (the device is the mailbox) it is instant.
Last edited by Sith_Apprentice : 04-19-2008 at 02:27 PM.
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BlackBerry B Boy
Posts: 4,228
Join Date: Apr 2007
Model: 8900
OS: 5.0.0.314
PIN: 24ADD390
Carrier: T-Mobile U.S.A.
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04-19-2008, 02:24 PM
Good post. Now if BIS finds mail within one of those five 3 minute periods, will it start a new set of five 3 minute periods?
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Retired BBF Moderator
Posts: 10,161
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
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04-19-2008, 02:25 PM
it will stay 3 minutes as long as it finds mail. editing to include that
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Blackberry Hurricane
Posts: 11,530
Join Date: Jul 2005
Location: Southern Florida
Model: 9630
OS: 5.0.0.230
Carrier: Verizon BIS
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04-19-2008, 03:15 PM
Wirelessly posted (Verizon 8830)
I would like to see the gap diminish on all e-mail accounts. My hope is that the technology is there for that to happen.
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BBF Wap Mod
Posts: 11,503
Join Date: Mar 2006
Location: Virginia Beach
Model: 9000
OS: DOS 3.1
PIN: INK STICK
Carrier: Tmobile
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04-19-2008, 03:33 PM
Wirelessly posted (life goes on! yes it is tough)
How does BIS find email?
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BBF Moderator
Posts: 37,850
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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04-19-2008, 06:08 PM
Wirelessly posted (8310; The Juggernaut)
Sith, I have understood it was two minute intervals, three. My BIS seems to work on two.
Last edited by JSanders : 04-19-2008 at 06:11 PM.
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Retired BBF Moderator
Posts: 10,161
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
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04-19-2008, 06:40 PM
it is 5 cycles of 3 mintues (equaling the 15minute cylcle) then it goes back to 15min. the 2 mintues would throw off that 15 minute interval that the BIS polls on, would have to be 7.5 cycles of 2, which wouldnt make sense.
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Knows Where the Search Button Is
Posts: 17
Join Date: Apr 2008
Model: 8800
PIN: N/A
Carrier: T Mobile
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04-20-2008, 07:49 AM
"I would like to see the gap diminish on all e-mail accounts. My hope is that the technology is there for that to happen."
I agree. This 15 min interval thing is disappointing. As I understood it, I thought people were using Blackberry email like SMS. If I would have known about the 15 minute interval when I was bying the device I might have stayed with a system where you can determine your own polling interval on the device itself.
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BBF Moderator
Posts: 37,850
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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04-20-2008, 08:36 AM
Sorry, but just isn't the way it works.
@Sith--I am going to time my intervals again. Not disagreeing with you, but I really thought the intervals were 2 minutes. Eitherway, doesn't matter, just a curiousity.
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Retired BBF Moderator
Posts: 10,161
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
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04-20-2008, 09:01 AM
Quote:
Originally Posted by JSanders
Sorry, but just isn't the way it works.
@Sith--I am going to time my intervals again. Not disagreeing with you, but I really thought the intervals were 2 minutes. Eitherway, doesn't matter, just a curiousity.
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well, your actual mileage will vary, but this is how its "supposed" to work
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Knows Where the Search Button Is
Posts: 17
Join Date: Apr 2008
Model: 8800
PIN: N/A
Carrier: T Mobile
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04-20-2008, 09:02 AM
From what I gather you get full control over the interval if you have BES. Can you set up a BES on your home PC?
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Retired BBF Moderator
Posts: 10,161
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
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04-20-2008, 09:03 AM
Quote:
Originally Posted by steelydan
"I would like to see the gap diminish on all e-mail accounts. My hope is that the technology is there for that to happen."
I agree. This 15 min interval thing is disappointing. As I understood it, I thought people were using Blackberry email like SMS. If I would have known about the 15 minute interval when I was bying the device I might have stayed with a system where you can determine your own polling interval on the device itself.
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and you would have had horrible battery life, but you go with that  .
name any PDA phone with nearly as good a battery life as the 88xx series. 21-30 days of standby out of the box. Winmo on activesync, or better yet a Palm running Winmo you are lucky to get a day out of it. The BlackBerry is set up this way for a reason. If you want instant email, use the free address you get for activating a data plan, or use BES. Just because you didnt research the product BEFORE purchasing means nothing. If you want a device that does something else, the solution is simple. Get another device.
Last edited by Sith_Apprentice : 04-20-2008 at 09:05 AM.
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BBF Wap Mod
Posts: 11,503
Join Date: Mar 2006
Location: Virginia Beach
Model: 9000
OS: DOS 3.1
PIN: INK STICK
Carrier: Tmobile
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04-20-2008, 09:08 AM
Quote:
Originally Posted by steelydan
"I would like to see the gap diminish on all e-mail accounts. My hope is that the technology is there for that to happen."
I agree. This 15 min interval thing is disappointing. As I understood it, I thought people were using Blackberry email like SMS. If I would have known about the 15 minute interval when I was bying the device I might have stayed with a system where you can determine your own polling interval on the device itself.
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15 minute polling has been used since I can remember on a BB
works fantastically for me!!
wimo= wonder if I have email let hit send/receive!
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Retired BlackBerryForums.com Moderator
Posts: 20,739
Join Date: Aug 2004
Model: 9700
Carrier: T-Mobile
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04-20-2008, 09:16 AM
If you want to diminish the gap and have real time e-mail flow, get a hosted BES service.
As to whether you can run BES on a PC at home, my comments is that BES is a server based tool which must be tightly integrated into your e-mail server.
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Retired BBF Moderator
Posts: 10,161
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
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04-20-2008, 09:19 AM
You need a mail server to use BES. you also need access to admin credentials on said mail server. Unite will give some BES type features.
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Knows Where the Search Button Is
Posts: 17
Join Date: Apr 2008
Model: 8800
PIN: N/A
Carrier: T Mobile
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04-20-2008, 02:09 PM
Ok, thanks for all the feedback guys. Didn't realize that the Blackberry had so much battery power. Seems like I just need to get this whole forwarding thing sorted then I'm pretty much there.
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Retired BBF Moderator
Posts: 10,161
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
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04-20-2008, 02:10 PM
It has the battery life it does because the devices does literally nothing to get the first chunk of the email. the backend server does all the work, and the device receives data. it doesnt check for it at all, so if you arent using the phone it can site for quite a while.
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Knows Where the Search Button Is
Posts: 36
Join Date: Apr 2008
Location: Florida
Model: 8330
OS: Mac OS X
PIN: N/A
Carrier: Alltel
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04-22-2008, 11:29 AM
What if your external e-mail account (Non-BB/Gmail/Yahoo/Etc.) is set to IMAP like mine is. Are we getting IMAP IDLE pushes or is it still being checked every X minutes like POP?
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Thumbs Must Hurt
Posts: 140
Join Date: Aug 2007
Model: 8800
PIN: N/A
Carrier: Rogers
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05-23-2008, 12:47 AM
Quote:
Originally Posted by methamp
What if your external e-mail account (Non-BB/Gmail/Yahoo/Etc.) is set to IMAP like mine is. Are we getting IMAP IDLE pushes or is it still being checked every X minutes like POP?
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IMAP IDLE is currently not enabled in North america for the bis. It was for a short time last summer, but had a few major issues.
If your GMAIL account is setup as imap, then you are not getting push email.
If you just integrate it using your email address/password, it integrates using a push based service that google and RIM have deployed. Same with yahoo, and other small business accounts (Godaddy hosted).
You used to be able to get push email using Mail connector for Exchange, but that of course is no more.
BES 4.1.4 - Exchange 2003
8800 and my trusty 8700r.
To change your PIN to FFFFFFFF, drop the BB in a lake.
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Thumbs Must Hurt
Posts: 129
Join Date: Apr 2008
Location: NW Burbs of Chicago
Model: 8350i
PIN: 402BE259
Carrier: Nextel / Sprint
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05-23-2008, 09:43 PM
I dont know what you guys are talking about I just sent my BB (BIS) a email from my Outlook based account, and not even 1 second after hitting the send button my BB said "you've got mail"
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BlackBerry Mensa
Posts: 9,664
Join Date: Jan 2005
Location: Prison
Model: 850
OS: 0.0.00001
PIN: How do I find mine?
Carrier: Post Office
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05-23-2008, 09:58 PM
Quote:
Originally Posted by Sith_Apprentice
BIS checks the account when it is set up.
BIS doesnt find email.
BIS checks back in 15 minutes.
BIS finds email.
BIS compresses and sends email to the handheld. (first 2kb of the email)
BIS checks back for mail in 3 minutes.
BIS doesnt find mail.
BIS checks back for mail in 3 minutes.
BIS finds email.
BIS compresses and sends email to the handheld. (first 2kb of the email)
BIS checks back for mail in 3 minutes.
BIS doesnt find mail.
BIS checks back for mail in 3 minutes.
BIS doesnt find mail.
BIS checks back for mail in 3 minutes.
BIS doesnt find mail.
BIS checks back for mail in 3 minutes.
BIS doesnt find mail.
BIS checks back for mail in 3 minutes.
BIS doesnt find mail.
BIS checks back for mail in 15 minutes.
and so on and so forth.
rinse and repeat.
this is not for gmail/yahoo/carrier.blackberry.net account
With these accounts there should be little to no delay from receiving the email to the notification on your device. the BIS checks continously on gmail and yahoo, and since there is no mailbox for the carrier.blackberry.net account (the device is the mailbox) it is instant.
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Permission to use this in an FAQ sir???
Kris
"A journey of a thousand miles begins with a single step."
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Retired BBF Moderator
Posts: 10,161
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
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05-23-2008, 10:00 PM
yep that is fine
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BlackBerry Mensa
Posts: 9,664
Join Date: Jan 2005
Location: Prison
Model: 850
OS: 0.0.00001
PIN: How do I find mine?
Carrier: Post Office
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05-23-2008, 10:08 PM
Thank you sir.... You rock
Kris
"A journey of a thousand miles begins with a single step."
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CrackBerry Addict
Posts: 769
Join Date: Apr 2005
Location: UK
Model: 8900
Carrier: T-Mobile UK
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11-11-2008, 11:32 AM
Quote:
Originally Posted by Sith_Apprentice
and you would have had horrible battery life, but you go with that
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and some email services will choke (thinking they're getting a DOS attack) if they're consistently polled too frequently, in which case you'll have to wait a LOT longer than 15 mins to get any mail at all :-|
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Thumbs Must Hurt
Posts: 54
Join Date: Jun 2008
Location: Los Angeles, California
Model: 9700
OS: 5.0.0.314
PIN: 90009700
Carrier: AT&T
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06-08-2009, 02:19 AM
HAHAHA 5 mins. No, it doesn't take HALF a minute. I got bored yesterday Both of Berry's receive any email from Windows Liveinstantaneously. My girlfriend just emailed from her yahoo account. Before I could check why it beeped at me, she appeared...
PALM devices may do the 5-min thing. Windows Mobile <puke> and the it's probably 5 hours with that POS from Apple with that funny name...;)
Favorite gadgets: Blackberry Bold 9000 OS 5.0.0 .314 Fastest OS for the 9000 | BlackBerry Bold 9700 on order 11/16; B2B accts rule.
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Thumbs Must Hurt
Posts: 87
Join Date: Mar 2006
Location: Erie, PA
Model: 9630
OS: 5.0.0.230
PIN: 30F8139E
Carrier: Sprint
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07-25-2009, 10:50 AM
I understand the BIS polling times, however I seem to have a BIS polling issue. During the night, I seem to receive no emails to my BB. The BB is powered on, I have signal just as it is during the day.
When I wake up in the morning, I will start to check the weather, facebook, etc... Then I will get my mail. This morning I received no emails during the night, and then received 67 emails once I started my morning browsing. Any ideas?
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BlackBerry Genius
Posts: 5,167
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
OS: 4.6.0.291
PIN: N/A
Carrier: T-Mobile UK
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07-25-2009, 01:57 PM
nope. i get my emails at night with it sitting there in standby mode with signal.
~Midnight Draven
"Hey, was he talking about what I think he was talking about?"
"If you mean time-traveling bunnies, then yes."
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