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  (#1 (permalink)) Old
nightroamer Offline
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Default 05-07-2008, 11:16 AM

Wirelessly posted

Hi guys I can't get the voicemail icon off my 8310 despite having no messages.

Plesase help

Thanks
   
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  (#2 (permalink)) Old
JSanders Offline
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Default 05-07-2008, 11:20 AM

Welcome to the BBForums!

Read this FAQ... good luck.
How do I reset my message counter to clear, or zero? - BlackBerryFAQ
   
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nightroamer Offline
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Default 05-07-2008, 11:30 AM

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Awsome thanks that fixed it
   
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nightroamer Offline
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Default 05-10-2008, 09:23 AM

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Ok its re-appearing each time I turn off and back on! Which can be lots due to work!
   
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JSanders Offline
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Default 05-10-2008, 09:36 AM

You did comment on what fixed it--what step?

You may need to reload the OS, if you have done all previous steps.
   
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nightroamer Offline
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Default 05-10-2008, 09:41 AM

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Sorry fixed it by leaving a voicemail then deleting it
Cheers
   
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JSanders Offline
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Default 05-10-2008, 10:10 AM

oh, then you have other steps available you might take.

You might consider call your carrier and asking them to reset your voicemail, i am not sure what they do, remove and replace it on your account or something.
   
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