BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 06-29-2008, 02:41 AM   #41 (permalink)
Thumbs Must Hurt
 
Join Date: May 2007
Location: Canada
Model: 8800R
PIN: N/A
Carrier: Rogers Wireless
Posts: 58
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default CompanionLink Pro not compatible with DTM 4.5

Please Login to Remove!

Just wondering if anyone else has come across this. I use companionlink pro 3.0 to my synchronizing because I have multiple devices that I use. Unfortunately, it doesn't seem to work anymore since upgrading to DTM 4.5. Has anyone else encountered this? I have already submitted a trouble ticket with CompanionLink people but it would be nice if others have come across this so that I may tell them that I'm not the only one affected. Thanks.

Eric
__________________
Eric J
Unlocked Blackberry 8800 on Rogers Wireless
Offline  
Old 06-29-2008, 01:06 PM   #42 (permalink)
New Member
 
Join Date: Jun 2008
Model: 8330
PIN: N/A
Carrier: Telus
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Are there any specific things i need to do in order to update to 4.5, or just follow along with the installer?
Offline  
Old 06-29-2008, 01:34 PM   #43 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,715
Post Thanks: 6
Thanked 115 Times in 82 Posts
Default

Wirelessly posted (BB 11020)

Just install it over the top of any older version, if you have one. Yes, just folow the installer instructions.
Offline  
Old 06-29-2008, 01:52 PM   #44 (permalink)
New Member
 
Join Date: Jun 2008
Model: 8330
PIN: N/A
Carrier: Telus
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by John Clark View Post
Wirelessly posted (BB 11020)

Just install it over the top of any older version, if you have one. Yes, just folow the installer instructions.
Thanks. sorry im still relatively new to BB's...now i have the desktop manager 4.5 installed on my laptop, how do i get 4.5 on my BB Curve?
Offline  
Old 06-29-2008, 02:10 PM   #45 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,715
Post Thanks: 6
Thanked 115 Times in 82 Posts
Default

Wirelessly posted (BB 11020)

Look in the 8300 Forum and you'll see stickys at the top that say "Attention:". All the latest OS downloads are there. Follow the instructions in the thread for your device. I'd post a link but I'm on the wap site and don't have easy access to the link. Good luck!

Last edited by John Clark : 06-29-2008 at 02:11 PM.
Offline  
Old 06-29-2008, 02:26 PM   #46 (permalink)
New Member
 
Join Date: Jun 2008
Model: 8330
PIN: N/A
Carrier: Telus
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by John Clark View Post
Wirelessly posted (BB 11020)

Look in the 8300 Forum and you'll see stickys at the top that say "Attention:". All the latest OS downloads are there. Follow the instructions in the thread for your device. I'd post a link but I'm on the wap site and don't have easy access to the link. Good luck!
Thank you for your help. I have installed the Destop Manager 4.5, but on the blackberry site when i download the 4.5 Device Manger:

Blackberry Device Manager ENG 4.5.0.13

* File name: BlackBerry Device Manager_ENG_4.5_13.msi
* File size: 15.5 MB
* Date posted: 20-June-07

* Download Software

after i download it says i cant install it because i have a newer version installed already on my desktop. on my curve it says i have V4.3.0.124 so why isnt it working
Offline  
Old 06-29-2008, 02:32 PM   #47 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,715
Post Thanks: 6
Thanked 115 Times in 82 Posts
Default

Wirelessly posted (BB 11020)

I'm posting from the wap site so I can't see what device you have. Since you say you have OS 4.3 on your device I'll assume you have an 8330. there is no OS 4.5 released for the 8330. I would stick with what you have.
Offline  
Old 06-29-2008, 02:46 PM   #48 (permalink)
New Member
 
Join Date: Jun 2008
Model: 8330
PIN: N/A
Carrier: Telus
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

OH ok, i guess there hasnt been a official release for the 8330 for the 4.5 but i have seen some members with OS 4.5, i guess they are using a beta version or an unofficial version. i think it would be safer for me to wait for the official release, it cant be that long.
Offline  
Old 06-30-2008, 01:53 PM   #49 (permalink)
Knows Where the Search Button Is
 
NeilDK's Avatar
 
Join Date: Jun 2005
Location: Houston, TX
Model: 9550
PIN: 31677AEC
Carrier: Verizon
Posts: 28
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I too have loaded DM 4.5 and am now having trouble with Roxio functioning properly. Is there a fix for this or is there some expectation of a new release by RIM?
Offline  
Old 06-30-2008, 03:39 PM   #50 (permalink)
Knows Where the Search Button Is
 
andrewfay's Avatar
 
Join Date: Jun 2008
Location: Granite Falls NC
Model: 9530
OS: v4.7.0.99
PIN: 30512751
Carrier: Verizon
Posts: 37
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have a Curve 8310 from AT&T on 4.5.0.46 with Desktop Manager 4.5. The new OS for the Curve seems to be working great. I love the new Video capabilities and Browser features.
I have now attempted to set-up the sync for my device to Outlook in DM.
1. The Intellisync setup box appears with the 4 options:
Calendar, MemoPad, Address Book, & Tasks.
I am able to choose the option and the available desktop applications appear (Outlook express, Novell Groupside, ACt, Outlook, Lotus, etc.) and I choose Microsoft Outlook --> then I choose 2-way sync --> then I am given the Outlook User profiles to choose (I have 2 options: Outlook & msnsqm - no idea what this is) --> I choose Outlook --> I get a congratulation! Page --> I click "Finish" and get an error "Cannot find system in table file." --> click ok and goes back to the Intellisync first screen. I cannot even try to choose the msnsqm option - it won't work.

Any ideas of how to fix this? I was on AT&T std DM version and Curve version last week, but upgraded everything last night with great hopes.

Thanks
Offline  
Old 06-30-2008, 09:53 PM   #51 (permalink)
Knows Where the Search Button Is
 
andrewfay's Avatar
 
Join Date: Jun 2008
Location: Granite Falls NC
Model: 9530
OS: v4.7.0.99
PIN: 30512751
Carrier: Verizon
Posts: 37
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I found this resolution on the blackberry support site:

Cannot find table in system file displays when configuring Synchronization settings
Doc ID : KB15278
Last Modified : 2008-04-23
Document Type : Support


Print this page

Environment

* BlackBerry® Desktop Manager 4.3
* Microsoft® Outlook®



Problem

When following these steps to set up Synchronization using BlackBerry Desktop Manager:

1. Select Synchronize > Configure Synch.
2. Select the application you want to synchronize and click Setup.
3. Select Microsoft Outlook as the application and click Next.
4. Select Two way sync and click Next.
5. Select Default Outlook Profile and click Next.
6. Click on the Finish button.

Clicking on the Finish button in step 6 resulted in the following error:

Cannot find table in system file


Cause

The error occurred after upgrading from BlackBerry Desktop Manager 4.2.2 to version 4.3. The upgrade failed to remove the Connectors folder in C:\Program Files\Research In Motion\BlackBerry\Connectors. As a result, the old Microsoft Outlook desktop applications are registered with BlackBerry Desktop Manager 4.3.


Resolution

If the Connectors folder is still present in C\Program Files\Research In Motion\BlackBerry\Connectors\MS Outlook Connector, follow these steps:

1. Unregister the old Microsoft Outlook connector ilxolkCompanion.fil.
1. Open the command prompt.
2. Navigate to C:\Program Files\Research In Motion\BlackBerry\Connectors\MS Outlook Connector.
3. Type in the command regsvr32 -u ilxolkCompanion.fil.
4. In Desktop Manager, Microsoft Outlook will no longer be listed as an available desktop application.
2. Register the most current Microsoft Outlook connector.
1. Navigate to C:\Program Files\Research In Motion\BlackBerry\IS71 Connectors\MS Outlook Connector.
2. Type in the command regsvr32 msoutlookconnector.fil.
3. In Desktop Manager, Microsoft Outlook will now be registered as an available desktop application.

Once these steps have been completed, configure synchronization again.
Offline  
Old 07-01-2008, 09:57 AM   #52 (permalink)
Knows Where the Search Button Is
 
Join Date: Sep 2005
Location: atlant
Model: 8830
Carrier: verizon
Posts: 39
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I installed DM4.5 and everything is working great, except when I go to add/remove an application or update an application it hangs for ever , > 10 minutes at "Checking for device application updates". How do I stop this ? I cant ever seem to actually get to the point of adding/removing software.

Using BB 8830
Offline  
Old 07-01-2008, 10:28 AM   #53 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Jul 2006
Location: Houston TX.
Model: 9000
PIN: 24A231B9
Carrier: at&t
Posts: 201
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by thholr View Post
I installed DM4.5 and everything is working great, except when I go to add/remove an application or update an application it hangs for ever , > 10 minutes at "Checking for device application updates". How do I stop this ? I cant ever seem to actually get to the point of adding/removing software.

Using BB 8830
i'm having the same problem now. i downloaded a new program to my desktop and tried to install and cant get past this either. worked fine until i downloaded new software. it's happening on my laptop and desktop now. maybe it has something to do with connecting to the internet? is there a way to stop the dm from checking for updates?
Offline  
Old 07-02-2008, 10:05 AM   #54 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Jul 2006
Location: Houston TX.
Model: 9000
PIN: 24A231B9
Carrier: at&t
Posts: 201
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

[quote=thholr;995695]I installed DM4.5 and everything is working great, except when I go to add/remove an application or update an application it hangs for ever , > 10 minutes at "Checking for device application updates". How do I stop this ? I cant ever seem to actually get to the point of adding/removing software.

Using BB 8830[/
i went into my router settings and hit refresh and my dm started back working right.
Offline  
Old 07-02-2008, 10:43 AM   #55 (permalink)
Knows Where the Search Button Is
 
Join Date: Oct 2007
Location: Murray City, Utah
Model: 9780
OS: 6.0.0.285
PIN: N/A
Carrier: T-Mobile
Posts: 19
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I am running DM 4.5 and cant see any of the internal rim apps on my 8100. I can only the ones I have installed. I want to load PIN messaging and BB maps again and it wont let me. I have searched several times with no solution. Anyone know how to fix this problem?
Offline  
Old 07-02-2008, 10:47 AM   #56 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,715
Post Thanks: 6
Thanked 115 Times in 82 Posts
Default

Did you delete the vendor.xml file located in c:\program files\common files\research in motion\apploader?
Offline  
Old 07-02-2008, 09:16 PM   #57 (permalink)
Knows Where the Search Button Is
 
Join Date: Oct 2007
Location: Murray City, Utah
Model: 9780
OS: 6.0.0.285
PIN: N/A
Carrier: T-Mobile
Posts: 19
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yes I deleted the vendor.xml file.
Offline  
Old 07-02-2008, 10:06 PM   #58 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,715
Post Thanks: 6
Thanked 115 Times in 82 Posts
Default

Care to give us anything more to go on to try and help you? Have you checked for the vendor.xml file again?

These are the steps.

1. Install Desktop Manager. (Looks like you've done that.)
2. Install OS to the PC in addition to DM. (Make sure the OS is still installed to the PC. If it's not, install it again. You can check in Desktop Manager by going to Help >About >Device Software Tab. It should list the OS 4.5.0.37 for the 8100. If it doesn't you'll need to install it.)
3. AFTER installing both 1 & 2, delete vendor.xml file from location mentioned above.
4. Plug in BB, open DM and run Application Loader. It should recognize the files on your BB.
Offline  
Old 07-03-2008, 08:35 AM   #59 (permalink)
Knows Where the Search Button Is
 
Join Date: Oct 2007
Location: Murray City, Utah
Model: 9780
OS: 6.0.0.285
PIN: N/A
Carrier: T-Mobile
Posts: 19
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks for the help John. I have tried the steps above and DM 4.5 will not show any of the RIM files on my 8100. I reinstalled DM 4.3 and it works fine. I am using OS 4.5.0.46
Offline  
Old 07-03-2008, 03:45 PM   #60 (permalink)
Talking BlackBerry Encyclopedia
 
GLOCKshooter's Avatar
 
Join Date: Jul 2007
Location: Deep South
Model: 8900
OS: 4.6.1.239
Carrier: T-Mobile
Posts: 201
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

This will not sync calendar or address book with Yahoo? No use to me.
__________________
Wife- 8320
Mom- 8800
They roll their eyes every time I upgrade them.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

1 HP Piston Air Compressor/Vacuum Pump, 115VAC, 50/120 Max. PSI Cont./Int.
$2141.71
1 HP Piston Air Compressor/Vacuum Pump, 115VAC, 50/120 Max. PSI Cont./Int. picture45323 - Gast Model 1423-101Q-G626X Rotary Vane Vacuum Pump
$200.0
45323 - Gast Model 1423-101Q-G626X Rotary Vane Vacuum Pump pictureGast Vacuum pump model M0A-V112-AE excellent condition air pump
$19.99
Gast Vacuum pump model M0A-V112-AE excellent condition air pump pictureFUTABA Vacuum Fluorescent Display (VFD) Module M202MD08A : 1P00A288-01 REV.D
$174.93
FUTABA Vacuum Fluorescent Display (VFD) Module M202MD08A : 1P00A288-01 REV.D  picturefestool hose cover sleeve kit for 27mm x 3.5m hose by , fits other vacuum hoses
$54.14
festool hose cover sleeve kit for 27mm x 3.5m hose by , fits other vacuum hoses picture






Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.