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Steve-hose Offline
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Default Help with downgrading to DM 4.2 error message - 06-29-2008, 11:29 PM
I want to downgrade from DM 4.5 which sucks back to 4.2 but after I uninstalled 4.5 and tried to reinstall 4.2 I got this message:

"newer version of the desktop software is currently installed" and it asks me to uninstall newer version even though I already did! Then it won't install any further. Does anyone know how to find where in the registry etc. this is picking up? I am running XP. Thanks!
   
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Default 06-29-2008, 11:32 PM
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Did you uninstall via add/remove programs then restart with out BB connected to computer..?

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Default 06-30-2008, 09:04 AM
Yes I used Add/Remove. I am going to try reinstalling 4.5 then uninstalling it again.
   
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Default 06-30-2008, 09:18 AM
That didn't work either, same message. Any ideas? Thanks.
   
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Default 06-30-2008, 12:15 PM
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Quote:
Originally Posted by Steve-hose
That didn't work either, same message. Any ideas? Thanks.
Sorry I havew xp also but it worked fine for me when I went back to 4.2. Maybe someone smarter than I can help you. Good Luck

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Default 06-30-2008, 12:44 PM
Got it, I did a "clean uninstall" of 4.5. Problem solved. Thanks.
   
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Default 07-03-2008, 10:30 AM
Quote:
Originally Posted by Steve-hose View Post
Got it, I did a "clean uninstall" of 4.5. Problem solved. Thanks.
What is a "clean unistall"?

Experience is a wonderful thing. It enables you to recognize a mistake when you make it again

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Default 07-03-2008, 10:36 AM
It involves cleaning out the registry etc:

Perform a clean uninstall of BlackBerry Desktop Software
   
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Default 07-03-2008, 11:18 AM
Thx

Experience is a wonderful thing. It enables you to recognize a mistake when you make it again

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