How to enable HTML email on your BlackBerry - Page 2 - BlackBerryForums.com : Your Number One BlackBerry Community

Ophidian · **OS:** 4.5.0.42

Quote:

Originally Posted by jsconyers

Is this happening on all HTML email or just one particular message?

Was this message received on the device before you resent your service books?

What happens if you forward the message to yourself again?

I am unable to receive images on any HTML emails. (Although HTML text shows up properly.)

I have received many messages since the BIS upgrade. All have the same problem. I even registed a new gmail account, assuming that my Yahoo may have had some restrictions.

I've tried forwarding messages to myself, and it's always the same ole 2-step. Arrows flash, no images appear.

Sith_Apprentice · 07-03-2008, 10:20 AM

I am assuming that the service books were removed first, and resent from the BIS site, Battery Pull, setting TCP settings, and then calling to the carrier.

Ophidian · **OS:** 4.5.0.42

Quote:

Originally Posted by Sith_Apprentice

I am assuming that the service books were removed first, and resent from the BIS site, Battery Pull, setting TCP settings, and then calling to the carrier.

Yes. Yes. Yes. Yes. No.

I haven't called the T-Mob because I have an unlocked 8300 on T-Mob and during situations like this, I get the "you have an unsupported device blah blah blah"

Moonshadow · **OS:** 4.5.0.89

Great discussion folks. Does anyone know if this works on BES? Do the BES admins have to allow HTML through a BES setting?

Sith_Apprentice · 07-03-2008, 10:26 AM

BES 4.1.6 (not out yet) or hacked BES 4.1.5 can do HTML email.

Moonshadow · **OS:** 4.5.0.89

Quote:

Originally Posted by Sith_Apprentice

BES 4.1.6 (not out yet) or hacked BES 4.1.5 can do HTML email.

Thanks

wayne87 · **OS:** 4.5.0.55

Quote:

Originally Posted by kjdoug

Got it fixed now! Yes I did have those options..but it still didn't work. Until I read in a thread to go to Options>TCP and put internet.com for username and no passwords and save>resend service books>battery pull and this did the trick! Thanks for all your help!!

You put internet.com as the username? What do you put for apn?

JSanders · 10:29 AM

He is on a different carrier than you, yours will be different.

TDowdy · **Same Problem -** 07-07-2008, 09:21 AM

I'm having the same issue as others in this thread
I have OS 4.5.0.46
Resent Service Books and get the option to "Get Images" but after that nothing happens. Have done battery pulls and tried several TCP combinations but still do not get images.
Anyone got any other suggestions ?
Thanks

JSanders · 07-07-2008, 10:30 AM

TDowdy, welcome to the BBForums.

Give it a day, see if it works.

wassy · 07-07-2008, 11:16 AM

disable Wifi, and it will work! it isn't enough to be away from wifi zone, you must disable it in connections.

TDowdy · 07-07-2008, 02:06 PM

Quote:

Originally Posted by JSanders

TDowdy, welcome to the BBForums.

Give it a day, see if it works.

Thanks, JS
I been messing with this for a week or so, even thought it's not a huge deal It's kinda turned into a personel quest.
TD

quattrocs · 03:38 PM

Quote:

Originally Posted by Sith_Apprentice

BES 4.1.6 (not out yet) or hacked BES 4.1.5 can do HTML email.

any extra info on the how for this....

Nevermind i found the info, searched in wrong forum.

wattser322 · **bb service books -** 07-08-2008, 10:13 AM

hey new to the bb thing. how do i update service books on the 8310 with att service? thanks

JSanders · 07-08-2008, 10:39 AM

Quote:

Originally Posted by wattser322

hey new to the bb thing. how do i update service books on the 8310 with att service? thanks

Read steps B) 1 and 2, above, clicking on the link at the end of step B)1.

Log into your providers BIS site from your handheld (see your personal email setup icon) or from your PC.

Rotty022 · 12:24 PM

Quote:

Originally Posted by MisterEd

I don't have the menu option for HTML on my 4.5 8310 Curve. But I did update my service books earlier today and I'm getting HTML messages with no problems. Even animated gifs are working. The weird things with the animated gifs is that they "animate" for about 10 seconds then stop. They don't seem to repeat themselves.

i have the same issue. i'm on at&t as well. i sent the service books several times, did the battery pull.

i sent myself an html email with a link to an image. the image showed up in the email. i didn't have to "Get Image".

weirdness

cameronlane · **OS:** 4.5.0.52

JSanders- awesome post. The lack of HTML e-mail has been bugging me for a while.

Thanks!

vanity101 · **OS:** 4.5.0.46

Wirelessly posted

Ok so I'm on att with an 8310. I was running os 4.5.46 and html wasn't working. I would "get images" and the two arrows would blink as if it were working and then nothing happens.

Yesterday I found version 4.5.52 floating around the internet. I installed it (at my own risk of course) and now html works fine in the e mails. Although it does take a while for all the images to load

GreayStone · **OS:** 4.5.0.52

Seems to work fine for me but somethimes large inmages do take a few minutes to load

shadymatt · **hi -** 07-11-2008, 01:24 PM

please help me about the BB 8100 T-Mobile USA Code, i have a phone but not accept indian SIM CARD in the india, please man tell me... thanks, i want to free code as any methode yet?

shadymatt · 07-11-2008, 01:25 PM

please help me about the BB 8100 T-Mobile USA Code, i have a phone but not accept indian SIM CARD in the india, please mam tell me... thanks, i want to free code as any methode yet?