BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-07-2008, 11:08 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2007
Model: 8800
Carrier: Cingular
Posts: 32
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default DM thinks Calender Wireless Sync is enabled

Please Login to Remove!

Hey, I am wondering if I need to replace the device.

Desktop manager thinks the Wireless Calendar Sync is enabled on the device and will not let to sync the calendar over USB cable. I have pushed IT policy that disables wireless synchronization (the option is not available on the device anymore), reinstalled Desktop Manager and wiped device. None of them worked and I am out of options that I know. Anybody have an advice?
Offline  
Old 10-08-2008, 01:39 PM   #2 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2007
Model: 8800
Carrier: Cingular
Posts: 32
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I am using Blackberry professional software not BES.
Offline  
Old 10-08-2008, 02:28 PM   #3 (permalink)
soupandsandwich
Guest
 
Posts: n/a
Default

If it were me, I'd disable wireless calendar sync at the device level...not the server level using an IT Policy.
Change the IT Policy so that Wireless Calendar is enabled again... then push that policy to the device and make sure it's applied successfully.

After that, go into the Calendar options on the device itself, and turn Wireless Synchronization off there.
Calendar > Options > Wireless Synchronization = Off
 
Old 10-08-2008, 02:31 PM   #4 (permalink)
CrackBerry Addict
 
Andi's Avatar
 
Join Date: May 2005
Location: Chicago
Model: 9700
OS: 6.0.0.448
Carrier: T-Mobile
Posts: 549
Post Thanks: 0
Thanked 4 Times in 4 Posts
Default

What is Calendar sync set to in device manager? If it is set to wireless sync can you change it? Have you deleted the Intellisync folder from the PC to get a new configuration? C:\Documents and Settings\USERNAME\Application Data\Research In Motion\BlackBerry\Intellisync
Offline  
Old 10-08-2008, 08:17 PM   #5 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2007
Model: 8800
Carrier: Cingular
Posts: 32
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have tried to turn on wireless sync on the server however, the device does not keep the setting on Off. It automatically changes it to on when it is plugged to the computer. I have also tried to delete the intellisync folder but it also does not solve the problem. Tried to delete the blackberry user and recreate it as well. I have a few other server that run fine and disable the wireless sync. I guess I am going to try to reapply service pack and reinstall the server software. Any other suggestions?
Offline  
Old 10-08-2008, 08:29 PM   #6 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,071
Post Thanks: 139
Thanked 140 Times in 121 Posts
Default

Try to delete the Desktop [CICAL] service book, then run the restore. Once it is restored, undelete the service book and see if that helps.
Offline  
Old 10-08-2008, 08:37 PM   #7 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2007
Model: 8800
Carrier: Cingular
Posts: 32
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Would this be the same as wiping the device and activating it again?
Offline  
Old 10-08-2008, 08:39 PM   #8 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,071
Post Thanks: 139
Thanked 140 Times in 121 Posts
Default

Not really. Basically the service book marks the databases as read-only, preventing the data from being restored. By deleting it, it should allow the data be restored. Then you can always undelete it once it is restored.

You are on BPS and I have never used BPS, so I don't know if that service book is pushed to the device. I imagine it is.
Offline  
Old 10-10-2008, 09:46 AM   #9 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2007
Model: 8800
Carrier: Cingular
Posts: 32
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I am not sure what you mean by restoring. But wiping the device and activating it gets new service books from the server. The device does not show the wireless calendar sync option because it is disabled by IT policy but once the device is plugged to the computer Desktop Manager shows a message that synchronization is not available because wireless sync is enabled. I cannot turn of wireless sync on the device because it resets itself to option Yes after its plugged in to the computer.
Offline  
Old 10-12-2008, 01:30 PM   #10 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2007
Model: 8800
Carrier: Cingular
Posts: 32
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I found a workaround that worked for me: BlackBerry Search Results
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.