BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-13-2008, 11:10 PM   #1 (permalink)
New Member
 
Join Date: Oct 2008
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Microsoft Visual C++ error

Please Login to Remove!

I am new to the forums and to Blackberry. I tried to find the kind of Runtime error I am experiencing, before I posted. I had no luck. Forgive me if I this has been answered. It seems there are many types of Runtime errors.

I have a Verizon Blackberry 8330. Every time I try to sync with the desktop I get the error message along with this text.

C:\Windows\SMINST\BLService.exe

Any help would be appreciated.
thanks
Offline  
Old 10-14-2008, 01:33 AM   #2 (permalink)
BBF Spam Killer Moderator
 
daphne's Avatar
 
Join Date: May 2007
Location: on a sunny beach
Model: Z30
OS: 10.2.1.12
PIN: X1ZPY34K
Carrier: VZW
Posts: 9,169
Post Thanks: 122
Thanked 146 Times in 116 Posts
Default

What is the operating system on your computer? Do you have all the Windows Updates?

Go to Control Panel > Add or Remove Programs and bring up the list of everything installed on on your PC. Check to see if you have Microsoft .NET Framework, any version.

Edit to add... I Googled that error and found this:

BLservice.exe runtime error

Is your PC a HP and/or do you have an HP printer installed?
__________________
Report spam text messages to 7726
#BlackBerry by choice #BlacBerry 10 is here!

Last edited by daphne : 10-14-2008 at 01:36 AM. Reason: add
Offline  
Old 10-14-2008, 08:10 AM   #3 (permalink)
New Member
 
Join Date: Oct 2008
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I'm sorry. I have a HP tablet PC running Vista. I have checked for the .NET framework in my programs and it is not listed. I looked at the link your provided and am i to understand from that I should remove any printer software from my computer to fix it?
Offline  
Old 10-14-2008, 01:24 PM   #4 (permalink)
BBF Spam Killer Moderator
 
daphne's Avatar
 
Join Date: May 2007
Location: on a sunny beach
Model: Z30
OS: 10.2.1.12
PIN: X1ZPY34K
Carrier: VZW
Posts: 9,169
Post Thanks: 122
Thanked 146 Times in 116 Posts
Default

After looking more on Google, it seems that some have had this error with other things besides printers, and it appears to be HP related.

But it may be that you need the .NET Framework 1.1. You can download it from Microsoft here:

Download details: .NET Framework Version 1.1 Redistributable Package

Download the file to your desktop, and then double-click to install it. Then reboot and see if that fixes the problem. If not, I'd contact HP support. The problem is not related to BlackBerry -- looking at the Google results, it appears to be a HP problem.
__________________
Report spam text messages to 7726
#BlackBerry by choice #BlacBerry 10 is here!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.