BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 10-15-2008, 11:11 PM   #1 (permalink)
New Member
 
Join Date: Oct 2008
Model: 8100
PIN: N/A
Carrier: Telstra
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default HELP!! Device Software upgrade frozen

Please Login to Remove!

Hi, I was hoping someone could help me urgently!

I am in the process of upgrading my 8100 device to device software version 4.5 and it has frozen at the Restore Device Data stage.

I understand that it can often take quite a while to work through the upgrade process, however it has now been 'restoring the device data' for over 1 hour.

Has anyone experienced this problem before and do you have any advice on what I should do? I was thinking the only thing I can do is disconnect the device.

Thanks
Offline  
Old 10-16-2008, 12:07 AM   #2 (permalink)
Thumbs Must Hurt
 
mendez777's Avatar
 
Join Date: Aug 2007
Location: Italy
Model: Z10
OS: 10.2.1.47
PIN: 24E1DBA9
Carrier: TIM Italy
Posts: 106
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted

The device are upgraded but maybe you'll lost some data.



Do you have DM 4.5?



If you have backup data before upgrading you can wipe your device, upgrade and restore.


Maybe the automatic backup file is damaged.
__________________
http://www.mondoblackberry.com

Last edited by mendez777 : 10-16-2008 at 12:08 AM.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Crystal Digital Test Guage XP2i 300 PSI
$325.0
Crystal Digital Test Guage XP2i 300 PSI picturePack of 100 - Crystal Clear Hinged Polycarbonate Ceiling Hooks for Drop-Ceiling
$36.57
Pack of 100 - Crystal Clear Hinged Polycarbonate Ceiling Hooks for Drop-Ceiling pictureHP Hewlett-Packard K422A Crystal Detector
$19.99
HP Hewlett-Packard K422A Crystal Detector pictureTenma 72-585 RF Generator External Crystal Input Built-in 1KHz Oscillator
$49.95
Tenma 72-585 RF Generator External Crystal Input Built-in 1KHz Oscillator pictureARCOROC Crystal France FLEUR Clear Glass Salad Plate Beautiful
$8.99
ARCOROC Crystal France FLEUR Clear Glass Salad Plate Beautiful picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.