Originally Posted by djyoung
I have a blackberry pearl 8120, and every time i try and restore the OS it gives me the error " the blackberry desktop software does not have blackberry device software for the device that you have connected to the computer. Contact your wireless service provider or system administrator"
Can't seem to do the restore i have also tried the "plug in the blackberry with no battery waiting for the USB: Unknown thing" and tried to continue.
I would try this:
Install the DM 4.5 and the appropriate hand held software that is your current OS. Go to OPTIONS / ABOUT and look at your current OS version.
Should be 4.2 or 4.3 or 4.5. Then download this OS Handheld version and load on your PC or Laptop.
Are you using XP or Vista?