11-03-2008, 11:40 AM
Join Date: Jul 2007
Location: In a van down by the river.
PIN: <- Where do I find this?
Post Thanks: 149
Thanked 146 Times in 121 Posts
Welcome to the forums.
Is this device a personal device you received second hand, or is it on a corporate BES?
JL_Cmder is prompting for the password on the device. Make sure you are not confusing numbers for letters in the password. If you think you have numbers in the password and you don't press the alt key to unlock your device, you are actually entering letters.
For example, if your think your password is abc123 and you never press the alt key, your password is actually abcwer.