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Old 11-14-2008, 06:21 AM   #1 (permalink)
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Default BIS not sending GMAIL after Bold does AUTO ON

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For the last 3 days my Blackberry Bold has not started receiving email via BIS (source of email is GMAIL Apps for Domain).

I have the device set to shut off at 11 and turn on at 4:30.

When it wakes at 4:30 there's email from last night (up until the shut down) but nothing starts streaming in.

I tried:

1. Battery Pull
2. Re-send service books
3. Sending email (can send from account - not receive)
4. Sending/receiving from [email address] (works fine)

After a period of time the email will just start arriving again.

During the daytime there's no problem (save for one or two emails which seem delayed) that I can notice (interruption of service)

Any thoughts or is this some type of known issue with BIS?

I've previously used an 8320 in this exact setup with no problems whatsoever - so I'm familiar with how it should function and the whole push/BIS thing.
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Old 11-14-2008, 06:58 AM   #2 (permalink)
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FYI - found a thread reporting a similar issue on the Blackberry (RIM) support forum. Also had another user contact me to say they were having similar issues via Blackberry Connect on a Nokia E71.

FYI

Link:

BlackBerry Support Community Forums - BIS email very slow in mornings? - BlackBerry® Internet Service - BlackBerry Support Community Forums
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Old 11-14-2008, 01:29 PM   #3 (permalink)
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Default Same problem

I've had the same problem for the past few days. I leave the AT&T Bold in "bedtime" mode. When I take it out of bedtime mode the emails do not come in. I am forced to send down service books and then a couple of emails come through. The rest come through later and all is fine.

I am using both gmail and a google apps domain - they are both in IMAP mode. I'm thinking of switching back to POP to see if that solves the problem.

Any insights would be appreciated.
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