BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-17-2008, 01:33 PM   #1 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Jun 2006
Location: London
Model: 8900
OS: 4.6.1.168
Carrier: Vodafone
Posts: 302
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default DM 4.7 Backup prob

Please Login to Remove!

Removed 4.6, installed 4.7 (BES version), 8310 4.5 connects through to Exchange server OK, tried to Backup device, gets as far as Calendar Options then returns "Unknown Error" and blows out.

Restarted DM, changed destination folder etc., no joy.

Any ideas?
Offline  
Old 11-18-2008, 08:00 AM   #2 (permalink)
Thumbs Must Hurt
 
Join Date: May 2008
Model: 8310
PIN: N/A
Carrier: att
Posts: 99
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

i was going nuts with this. i upgraded to 4.7 then could not back up. downgraded to 4.6 and back up would not go past RMS databases. I deleted these off the device. backed up fine. all I lost were the settings for jivetalk. everything else was in place.
Offline  
Old 11-18-2008, 08:09 AM   #3 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Jun 2006
Location: London
Model: 8900
OS: 4.6.1.168
Carrier: Vodafone
Posts: 302
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by sesme View Post
i was going nuts with this. i upgraded to 4.7 then could not back up. downgraded to 4.6 and back up would not go past RMS databases. I deleted these off the device. backed up fine. all I lost were the settings for jivetalk. everything else was in place.
Like you I went back down to 4.6 and it too hung at RMS d/bs. So I reinstalled 4.6, then upgraded the OS. Funny thing was, once the radio had been turned off prior to the OS upgrade, the backup went OK.
Offline  
Old 11-18-2008, 10:08 AM   #4 (permalink)
Thumbs Must Hurt
 
Join Date: May 2008
Model: 8310
PIN: N/A
Carrier: att
Posts: 99
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I also found that turning off mass media support helps. i have an 8gb card and device manager in windows isnt happy with it.

Interesting about the radio. I seem solid now. But the next issue is I hang at call log. after making or taking a call it wont exit anywhere or way. have to reboot.
Offline  
Old 11-27-2008, 11:04 AM   #5 (permalink)
Talking BlackBerry Encyclopedia
 
DocGo's Avatar
 
Join Date: Dec 2004
Location: Canada
Model: 9800
PIN: ask me via PM
Carrier: Rogers
Posts: 276
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

Quote:
Originally Posted by sesme View Post
i was going nuts with this. i upgraded to 4.7 then could not back up. downgraded to 4.6 and back up would not go past RMS databases. I deleted these off the device. backed up fine. all I lost were the settings for jivetalk. everything else was in place.

Where can I find the "RMS" databases?
Thanks!
__________________
Certified Crackberry Addict
DocGo
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.