BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 12-04-2008, 06:46 PM   #1 (permalink)
Knows Where the Search Button Is
Join Date: Nov 2008
Model: 9000
Carrier: AT&T
Posts: 30
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Device Manager, phone listed but not showing

Please Login to Remove!

Win Vista 64
Month+ old AT&T Bold (
Desktop Manager

Desktop Manager has my phone listed in the "Connection Options" drop down list, as does Device Manager. The PIN is there and it shows the phone connected via USB, however, in the Desktop Manager home page my phone is not shown and not connected. Nothing I do will make it show up even though it is shown as connected.
The options for synchronize etc are faded out and not clickable.

PLEASE help, I need my sync back!
Old 12-04-2008, 08:56 PM   #2 (permalink) Super Moderator
SteveO86's Avatar
Join Date: Sep 2007
Location: Florida
Model: 9650
PIN: I heard it drop!
Carrier: VZW BIS
Posts: 6,534
Post Thanks: 0
Thanked 4 Times in 1 Post

You might want to try an unintall/reinstall but this time disabled the User Account Control (UAC) and turn off any anti-virus protection for that time..
8830 -> 8330 -> 9550 -> 9650
Just think about how far BlackBerries have come from then till now... And what else is coming.

Follow me on Twitter

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.