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Old 10-04-2005, 06:07 AM   #1 (permalink)
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Default Slow Reboot/Clean OS Install/Blackberry Browser

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My BB 7100g is incredibly slow to reboot. And when I say slow, I mean it takes 7-10 minutes. I use a BES. My friend has a 7100 but does not use a BES and his is much faster.

When I first got the 7100, I installed an OS file that I found on this site that (1) gave me multiple themes, such as the vodafone icons, small icons, etc. and (2) installed the Blackberry Browser.

A couple of questions:

(1) Is the incredibly slow reboot time normal when using a BES? I have installed PocketDay and Berry 411. I ahve tried a few IM clients, but removed them all.

(2) I just upgraded to the latest Cingular OS file. I noticed that the various themes are gone, and only the default one is available. But, the Blackberry Browser is still there. My frind with the Non-BES 7100 does not have the Blackberry Browser, only the Cingular one. If I wipe the BB clean, and isntall the Cingular OS file, will I ge the BB Browser back, or just the Cingular one? Where can I get the BB one. I am thinking of starting fresh because of the slow reboot issue, assuming that is not normal.

(3) What is the easiest way to wipe it clean and start fresh? (I know, use the search button. I assume this is answered in one of the Stickys). But my quick look only disclosed how to upgrade and downgrade the OS, not how to totally wipe the BB clean and start from scratch. And since I was asking all these questions, I figured why not throw this one in.

(4) Can the data from Berry 411 and PocketDay be backed up and then restored after the clean install?

Thanks.

Chris
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Old 10-04-2005, 07:58 AM   #2 (permalink)
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For a phone managed by a BES, the BES sends the browser to the phone. Your browser will reappear when you resync to the BES and generate your encryption key.

One thing that can affect reboot speed is if Content Compression is turned on in the Security section.
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Old 10-06-2005, 06:01 AM   #3 (permalink)
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I tried this suggestion but it had no effect on reboot speed. I timed it yesterday. After removing the battery and replacing it, it took 12 minutes to start up.

Can anyone give me an idea if this is normal for a BB 7100g connected to a BES? It seems incredibly long to me. Thank.s
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Old 10-06-2005, 06:09 AM   #4 (permalink)
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mine takes 2 mins to reboot so 12 is way to long
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Old 10-06-2005, 07:15 AM   #5 (permalink)
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Do you have content protection enabled? How much memory do you have remaining on the device? It may take a while for it to enumerate all the PIM info you have as compared to your friends.

cd.
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Old 10-06-2005, 07:26 AM   #6 (permalink)
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Consider clearing our your phone call logs. I had a user yesterday that had 5900 calls in her logs and it was going to take about 30 minutes to restore just that part of the data after an OS upgrade. I finally aborted and cleared it out. Then it restored in 2 minutes
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Old 10-13-2005, 10:46 AM   #7 (permalink)
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Default Don't change the subject, just answer the F...ING question

(Quote from "Braveheart")

My first 7100t would take 12-15 minutes to reboot. I've reinstalled the OS, upgraded the OS, wiped the unit completely and reinstalled the OS -- nothing helped. Couple that with periodic reboots in the middle of a conversation, and it gets really annoying. I convinced T-Mobile that my unit was defective and had them send me a replacement. The replacement unit would reboot in under 2 minutes! It did slow down when I put all of the themes on thy unit (some themese take longer to load than others). I haven't figured out which ones are the culprits, so now the unit takes about 4-5 minutes to reboot.

My suggestion: tell the provider the unit is defective (invent a reason, say it reboots in the middle of a call), and get a replacement from them. Your unit may be a part of the same "bad/early batch" that my first unit was.
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Old 10-25-2005, 03:27 PM   #8 (permalink)
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My 7100v takes about 4-5mins to (hard)reboot, ie take the battery out and put back in. But a software reboot takes only about < 1 minute.
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Old 11-19-2005, 02:34 AM   #9 (permalink)
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Here are things I know. During a hard reboot, your bb is doing a cleanup on memory. So, every user and every reboot COULD be different. I agree 12 mins is a bit long but have you ever tried a reboot followed directly by another to see if the 2nd takes the same time.

Also, since you use a BES, there are many things that could be different than on a consumer BB. The BES admin my push many things to your bb which COULD slow it a bit.

Lastly, I manage over 800 BB's and each model reboots at different speeds on average. The 7100's are the longest. You could try and get T-MO to give you a new one. Won't hurt.

Also the quickest way to WIPE your BB is to go to the wrench icon and then to the security icon and click the wheel again and select Wipe Handheld. This will delete all data but leave the OS alone
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