BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 01-04-2009, 12:19 AM   #1 (permalink)
New Member
 
Join Date: Mar 2007
Location: Bangkok
Model: 8320
Carrier: true
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default DM not saving emails

Please Login to Remove!

Recently upgraded to a Curve 8320 from a 8700. I am running desktop manager 4.5 and OS4.5.110.
When I upgraded my Curve OS and restore the device I have lost all my emails.... SMS messages are still there but no emails. Very inconvenient!
Reload the back up file still no emails...This problem only started about 2 months ago, prior to this it would restore all my old emails.
Any ideas why this should happen?
Offline  
Old 01-04-2009, 12:29 AM   #2 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,914
Post Thanks: 59
Thanked 241 Times in 180 Posts
Default

It shouldn't.

Look at DM > Restore/Advanced. Pull up the latest backup and what do you see from the old Messages Database?

Can you restore it to the device?
Offline  
Old 01-04-2009, 02:44 AM   #3 (permalink)
New Member
 
Join Date: Mar 2007
Location: Bangkok
Model: 8320
Carrier: true
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Seem to have solved the problem by upgrading to DM 4.7.
I would like to get my old messages back on to my 8320 though. The message databases appear to be intact in my previous back ups. I couldn't find a way to just restore the message database though.
Is there any way to add previous message databases to my current one?
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.