BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 01-05-2009, 08:09 AM   #1 (permalink)
New Member
 
Join Date: Jan 2009
Model: 8700
PIN: N/A
Carrier: O2
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Unlocking device causes an email to be sent.

Please Login to Remove!

Good Afternoon,

I have a problem with a Blackberry 8310.

Whenever the device is unlocked it sends an email. I'm guessing this is a setting that the user must have done something, but I can't work out what.

I've got a BES server and several hundred devices and this appears to be the only one with this problem.

If it helps the emails are in the below format.

Subject : Unlocked

Description :

Name: Joe Bloggs
Email: [email address]
PIN: 264EEEE5
Time: 2 Jan 2009 15:30

Can anyone help?

Thank you

Rob_d_uk
Offline  
Old 01-05-2009, 01:26 PM   #2 (permalink)
iPhone Convert
 
juwaack68's Avatar
 
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,876
Post Thanks: 3
Thanked 75 Times in 56 Posts
Default

Welcome to the forums.

By unlocked, you mean the password is locked with a password and when it's unlocked it immediately sends that message? Sounds like an IT policy type of thing. I am pretty sure that's not something that can be set on the device.

What version of BES and environment (Exchange?) are you running?
__________________
No longer a BES Admin, but it was fun while it lasted!
Offline  
Old 01-06-2009, 11:50 AM   #3 (permalink)
New Member
 
Join Date: Jan 2009
Model: 8700
PIN: N/A
Carrier: O2
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

What I mean by unlocking is->

I type in the password to unlock the keypad (to check emails etc) and it straight away sends the email.

Thank you for your time.
Offline  
Old 01-06-2009, 11:54 AM   #4 (permalink)
New Member
 
Join Date: Jan 2009
Model: 8700
PIN: N/A
Carrier: O2
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Bes for Exchange (I think 4.1.6).

I think the user set it on the device, but I can find where....
Offline  
Old 02-05-2009, 04:35 AM   #5 (permalink)
New Member
 
Join Date: Feb 2009
Model: 8110
PIN: N/A
Carrier: at&t
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Hi !! Do You know the code for unlocking the BB 8110 ive been trying for months and i cant find the code CAN U HELP ME ?
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.