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wolfkeeper80 01-11-2009 02:41 PM

Desktop Manager and Windows 7
Anyone trying out Windows 7 and installing DM on it yet?

I installed the 7000 build last week to a laptop, but had problems with DM talking to an attached Blackberry. Once the phone rebooted a minute after connecting it to the USB cable, another time the DM just sat there in a "not responding" state. It is seeing the phone initially, as the PIN number is coming up in the DM window.

skyman84 01-11-2009 03:14 PM

No problems like that so far.

Currently got my Pearl connected, works fine for teathering and transfering data via my computer.

Got DM 4.7 installed and all seems ok for the moment.

wolfkeeper80 01-12-2009 12:32 PM

I'll give it another try this week.

Did you do anything special, like select "Run as Administrator..." when you ran the DM installer?

skyman84 01-12-2009 12:49 PM

Nope, just ran the instal as myself and all went fine!

NJBlackBerry 01-12-2009 01:19 PM

Same here - installed DM 4.7 and it is working properly.

wolfkeeper80 01-12-2009 03:56 PM

Found out it's my phone, a 8700g. Not sure if it's a hardware problem or the fact I'm running a OS that wasn't fully implemented for it ;)

I plug it in, the USB recognizes the phone, then drops it seconds later. No charging icon, anything the DM was doing just stops.

jhay-r 01-25-2009 10:59 AM

they didn't get you right....
what yu are trying is say is you install DM 4.7 to a system with OS of "WINDOWS 7 build 7000"

the problem is the OS and not DM...

i also encounter the same thing,,,,

seem like Windows 7 doesn't fully support DM 4.7 yet...

will try 4.6 and lower....

abrognlie 01-25-2009 05:55 PM

I'm running the Windows 7 beta and DM 4.7 with no problems that I've seen so far.

Raptor464 01-25-2009 10:26 PM

I'm running DM 4.7 on Windows 7 and I have yet to run into any problems

mjmills 01-26-2009 05:08 AM

Interesting, I am running Windows 7 with DM 4.7 syncing to a 8900 and when I start the sync I get an intellisync error...... was going to roll back to Vista, unless someone has a better idea?

Tried running it in compatability mode for Vista with Administrator selected...

mfulmer1968 04-18-2009 03:38 PM

Windows 7 DM7 issue with OS upgrade
I have been beta testing W7 for a month or so. I installed DM4.7 and used it with no issues for normal backup and media syncing. The issue that I have come across is trying to upgrade or even change the OS options. The software hangs on waiting for device to initialize. This has happened to me on two different computers. Anyone else come across this? I am glad I have one old machine running XP to save me.

tifa0968 06-09-2009 09:32 PM

I'm having trouble with mine. I have Win 7 Built 7100 on my netbook. I just installed DM 4.7 and it won't recognize my Curve 8900.
Sombody knows how to fix this? Let me know ;-)

acfarrer 06-15-2009 06:48 PM

Unable to install DesktopMgr.exe in Windows 7200
I have tried both 8100M_PBr4[1].2.1_rel148_PL2.3.0.77_A4.2.1.94_Rogers.exe and 8100M_PBr4.5.0_rel139_PL2.7.0.85_A4.5.0.102_Rogers .exe which both seem ask the usual questions and finish successfully but do not show up in the Start menu or Programs search. Not surprising since I cannot find "C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe" either.

Despite getting the 'Insufficient charge ...' message when connecting via USB, the drivers seems to be loading OK and I can see my Pearl as a mass storage device.

As for Bluetooth, forget it. There are too many tales of woe if you search Windows 7 bluetooth so I will be reverting back to XP soon.

MidnightDraven 06-18-2009 01:37 PM

Those two files are OS files for you BB and NOT desktop manager.

Download Desktop manager from main BB wesbite.

JCRAM123 07-03-2009 03:53 PM

synching crash
i had the same problem with 4.7 on win 7 RC.

Solution is to delete all calendar entries on the berry, then re-sync and it works well.

Derwood 07-06-2009 03:57 AM

If you have a Storm, the problem only exists for Windows 7 and the Storm. When installing the DM don't use the BES email settings that come with it. Just use the DM and the normal email settings for personal email. I solved the problem by uninstalling the whole thing and reinstalling. Also the problem has something to do with the updater. SO uninstall everything.

DataCentre 07-06-2009 07:45 AM

With Windows 7, the only thing I can't sync anything with Outlook.

bhgreenellc 10-28-2009 09:49 AM

Win 7 64bit / Curve 8330 USB issues
I see that this thread has been inactive of late, but it seems to be the right place for my issue.

I have installed 64bit Windows 7 Ultimate on my HP Laptop, and various versions of the Blackberry Desktop Manager (4.6 - 5.0.1).

When I launch BDM (5.0.1), it comes up with the message "Before you begin, verify that your current BlackBerry device is connected to your computer." There are no buttons in the dialog box, nor an X to close it. I have plugged 2 working Blackberries in, using 3 different RIM supplied cables, each time I hear the device connection sound (from windows) and the 1st time for each blackberry (8330 and 8310) a blackberry driver is installed. But the message does not go away and BDM never recognizes the device. In earlier versions of BDM, there was an ok button to clear the message, but they did not see the devices either.

I have no exclamation points in my device manager, and have done clean installs of several versions of the BDM. Both blackberries also connect successfully to another computer, Windows Vista Business 32bit.

Any help would be greatly appreciated.


MidnightDraven 10-28-2009 11:05 AM

try connecting blackberry to pc
and THEN open desktop manager
not DM first and then phone.

bhgreenellc 10-28-2009 02:43 PM

Win 7 64bit / Curve 8330 USB issues
I thought I had tried that before, but just tried it again to no avail. The dialog box comes up and stays up as soon as BDM loads.

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