BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 01-12-2009, 09:27 PM   #1 (permalink)
New Member
 
Join Date: Jan 2009
Model: bold
PIN: N/A
Carrier: Telstra
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BES 4.14 install problems...

Please Login to Remove!

I'm attemting to install BES 4.14 for Domino on a clean, newly upgraded Win 2003 SP2 server, however during the install, am receiving this error message:-

'MSXML 4.0 SP2 Parser and SDK installation has failed. Pls check install log for more info.'

There is not a lot in the log to suggest what is causing the error, but it appears that if one of the 3rd party tools does not install successfully, then I can do a manual install. Is this the only solution to complete the install ?

This is part of the DetectionLog:-
[BES]
Platform: Unknown
Version: Unknown
Install Path: Unknown

[SERVICE_ACCOUNT]
BlackBerry Server Account: Unknown
Domain Group Membership:

[GC]
Domain Name: <domain name>
GC Name: <gc name>
GC IP: <ip address>

[DATABASE]
Unable to obtain SQL hostname or database name from BES registry keys!
Location: Unknown
DB info via TSQL: unable to connect to database!

SQL Version: Unable to find SQL version!
MSDE Version: Unable to find MSDE version!
MDAC Version: 2.82.3959.0
MSADO15.DLL: 2.82.3959.0 (C:\Program Files\Common Files\System\ado\msado15.dll)

[JAVA]
Version:
Path:

MDS JVM Path: Unknown

[DOT_NET_FRAMEWORK]
Version 1.0: MISSING
Version 1.1 (1.1.4322): INSTALLED
Version 2.0 (2.0.50727): MISSING
Version 3.0 (3.0.0456.30): MISSING

[MSMQ]
MSMQ Version: Unknown

thank you in advance for any assistance...
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.