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Old 01-19-2009, 09:43 PM   #1 (permalink)
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Default Desktop Manager Windows Installer problem.

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Allllright.
So today I got a BlackBerry 8330, and opened the box up and popped in the Desktop Manager install disk.

I run the installer, and about 5 seconds after it is ran, Windows Installer has a dialog box that pops up with this:

Windows Installer. V 4.5.6001.22159

msiexec /Option <Required Parameter> [Optional Parameter]

Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
/quiet
Quiet mode, no user interaction
/passive
Unattended mode - progress bar only
/q[n|b|r|f]
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
/help
Help information
Restart Options
/norestart
Do not restart after the installation is complete
/promptrestart
Prompts the user for restart if necessary
/forcerestart
Always restart the computer after installation
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log <LogFile>
Equivalent of /l* <LogFile>
Update Options
/update <Update1.msp>[;Update2.msp]
Applies update(s)
/uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
Remove update(s) for a product
Repair Options
/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
Repairs a product
p - only if file is missing
o - if file is missing or an older version is installed (default)
e - if file is missing or an equal or older version is installed
d - if file is missing or a different version is installed
c - if file is missing or checksum does not match the calculated value
a - forces all files to be reinstalled
u - all required user-specific registry entries (default)
m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
Setting Public Properties
[PROPERTY=PropertyValue]

Consult the Windows Installer SDK for additional documentation on the
command line syntax.

Copyright Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.

And the only option I can click is 'OK', and then nothing happens.
I also tried going to the BlackBerry website and downloading the installer there. The same dialog box opens up.

Is there any solution to this? :s

edit: Oh, and I'm running XP SP3, if that helps any.

Last edited by bosswick_ : 01-19-2009 at 09:55 PM.
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Old 02-12-2009, 02:51 PM   #2 (permalink)
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Default Windows Insaller Problem

Same problem here. Just received my 8130. Can't get the software to install with the same outcome.

I can't find a solution on the network.

Brent
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Old 02-12-2009, 03:20 PM   #3 (permalink)
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Default Solution Found

Shortly after my first post, I found a solution at this site:

(Blackberry Forum won't let me post the link because I don't have enough posts)

forums dot techguy dot org/multimedia/ 784305-solved-itunes-install-problem dot html

Basically, the windows installer has issues if your temp directory is pointing to a folder with spaces in it. The link indicates how to create a new temp directory, associate it with the system variables. After that, you should be good to go.
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