Originally Posted by flyseller
I am having trouble configuring Redirector. It worked fine for a month and last Saturday it stopped working. I do not recall making any changes.
I'm have a BB 8330 Curve (Sprint) and am using Outlook 2007 Exchange Server at work.
When I open Redirector the Program title reads
"Disabled - Blackberry Desktop Redirector"
My PinMy: (my pin is listed) Status: Verifiying forwarding Address
Sent from handheld: 26
Pending for handheld: 51
Time the last message was received by the device: Sat Jan 24th
Time the last message was sent by the device: Fri Jan 30
Time since last device contact: 00:34:14
Result of last transaction to the device: Delivered to device
I probably have messed things up in the past week in many attempts to get it working again. I have deleted and reinstalled the software and even downloaded new software from RIM all to no avail. Sync works for all Outlook items with the exception of emails.
Blessings on you for any help you can offer.
Connect your handheld via USB to the Desktop Manager and Manually Generate a new encryption key. Then Battery pull the device.