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Old 02-09-2009, 11:25 AM   #1 (permalink)
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well i got the blackberry 8350i like a week ago, so i was trying to download aim onto my blackberry but it said i need enterprise something, so i tried downloading it through the website and computer. (i used the program it cam with ont he cd) its downloading and all of a sudden the thing cuts off saying fatal error. then i look at the bb and its a white screen saying reload software. after doing research i go back ont he website and try to do what they say downoad the os and stuff take off vendor etc. when i do it its loading finaly and then another error pops up says fatal error [A:0x0000000fF]. im stuck and i dont know what to do can someone guide me through this please thank you

Last edited by mulayev : 02-09-2009 at 11:54 AM. Reason: error 507
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Old 02-09-2009, 12:04 PM   #2 (permalink)
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Old 02-09-2009, 12:33 PM   #3 (permalink)
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Try the information in these links. Follow each step carefully:


How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ


How do I upgrade the OS on my BlackBerry? - BlackBerryFAQ
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1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
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