Originally Posted by SteveO86
1. What OS are you running the new laptop?
2. Have you tried a wired sync, just to remove the BlueTooth from the equation?.
3. Any error message?
1) I'm running XP SP2 on a Dell XFR D630
2) Re: wired sync: yes, it still crashes. In this case it will recognize it's a new desktop installation, say it needs to update the 8350i, then begin downloading/updating the unit and then crashes/disappears without warning or errors.
3) No error messages in any of the scenarios.