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Old 02-25-2009, 01:35 AM   #1 (permalink)
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Default my blackberry curve is possiblt dead

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can anyone help me my black berry curve died during an operating system upgrade it's 4 days past warrenty.. what to do what to do.. it constantly reboots when connected to pc getting error msg 507 and........ when i try to re-install the o/s it starts then it crashes with error i can't remember but i saw the exact same problem on another tread! but there was no solution posted.. please help i need my baby back for when i go in for surgery!!! Please!!
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Old 02-25-2009, 02:06 AM   #2 (permalink)
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Welcome to the forums!

First, try pulling the battery for 15-20 seconds, then re-inserting it.
If this doesn't help the situation, you may try backing up your device, then wiping it comletely and reinstalling the OS.

Here are some steps for wiping the current OS:

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ
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1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
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