Okay, I need to do something today that I have literally not had to do in YEARS... there have been many upgrades to the BIS email service since I last had to do this, but... you USED to be able to, through your carrier's website, log into your BIS email address online and view your inbox, sent emails, spam folder, etc., just like you can with any webmail service such as Yahoo! or Hotmail.
For the first time in a long time, I need to do this, because an important email I get every week didn't show up this week, and the sender said he had problems with it being sent to people's spam folders this week. THERE IS NOT A WAY TO CHECK THE SPAM FOLDER FROM THE BLACKBERRY ITSELF, at least not that I can find, but there should
be a way to do it online. I have checked the BlackBerry FAQs site. I have tried the "ask a question about BIS" self-help automated tech support thing at BlackBerry.Com. I even called T-Mobile's BlackBerry Tech Support, and NO ONE can tell me how to log into my BIS email account from a computer to check my emails (and, hopefully, the spam box!) All they can tell me is how to get to the options screen where I can add a new email account, delete an existing one, or create a new spam filter.
I KNOW that I USED to be able to log into my BIS account online from a regular computer, PLEASE tell me that this is still an option and how to do so!