I had a user that broke his BB and I replaced it with a used one I got off eBay. I wiped it clean and installed the latest version of handheld software and off we go. Later that day this weird Internet email account showed up on the "new" BB. We use a BES with an Exchange server. I tried everything I could to get rid of it, but couldn't. Finally the solution I gave him was to hide the icon anytime it appeared. Cool!
Fast forward a full year (last week) and I bought this user a brand new Curve AND ported their number from AT&T to T-mobile. I couldn't believe it when he brought the new phone up and there was that silly
Internet email account that magically surfaced on his new BB. How the #$%^ do I get rid of this. The user is being rude and telling me his emails are magically showing up with the unknown account names address.
I might add that this account does not belong to the user.