I am a newbie and I m trying to get my BB Pearl to work. Any help would be greatly appreciated.
I followed all the instructions to wipe out my BB Pearl. Now I m getting the 507 message. But for some reason I cant upload the new O/S to my Pearl.
I m sure everything is working. New USB cable, connecting right to the back of my computer, freshly downloaded BB 4.2 Device Manager, freshly downloaded 18.104.22.168 O/S and I still cant get it to work.
This is what I do...
1) Turn on the computer
2) Erase the Vendor.axl
3) Connect the Pearl to my computer
4) Turn on the Device Manger
5) Since everything was wiped out it shows me there is a new O/S
6) Nothing needed to backup cause my Pearl was empty
7) While everything seems to be working the first thing I see is "Connect to the device ROM"
and thats when problem occurs
I get the message "Unable to compete the loading operation" "This system software is not designed for the connected device [A:0x00000043]"
FYI - I bought my BB Pearl from ebay. When I got it everythign was working. The seller insure me the phone was unlocked. I tested the phone and I can make phone calls, send SMS, take pictures, so in other words the Pearl was a working unit. It had 22.214.171.124 O/S and 126.96.36.199 Platform
before I wiped it clean.
I hope I didnt get a LEMON from ebay.
PLEASE PLEASE PLEASE let me know what else I can do. Any info would be greatly appreciated.