BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 11-20-2005, 02:50 PM   #1 (permalink)
Knows Where the Search Button Is
nocerini's Avatar
Join Date: May 2005
Location: Rochester Hills, MI
Model: 8703e
Carrier: Sprint
Posts: 23
Post Thanks: 0
Thanked 0 Times in 0 Posts
Unhappy SRP Status displays unknown

Please Login to Remove!

Recently completed an upgrade of BES from version 2.24 to 4.03. My Version of Lotus Domino is 6.5.4 with Fix Pack 1. After completing the upgrade successfully, and completing a round of testing to ensure everything was correct, which was successful.

24+ hours later, my upgraded BES is collecting pending messages (up to around 5000 at the moment), and in the BES manager, the SRP Status is displaying as Unknown. This is occurring whether I open the manager directly on the server or on a remote console.

I suspect that these two issues are related, but I haven't found any information on how to resolve this particular SRP Status, or even what it means; I don't know if it a configuration issue with my BES, my network, an issue at RIM, or with the SRP itself (although it does validate successfully, as do my network tests).

I have already tried:
1) Re-entering my SRP ID and authorization code
2) Cycling BES
3) Cycling the Entire Server.

If anyone has any thoughts, I would love to hear them. Thanks,

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.