what about those with a B2B account - can you provide any information that will make sure that people have the correct features set up? I have a B2B account, and I have EVDO ACCESS on my account, in addition to NATIONAL ACCESS ROAM.

As of this morning, I was still receiving DATA CONNECTION REFUSED errors, but after speaking with a Data Tech Rep, and doing the ##000000 thing I described above, I haven't experienced it. Time will tell if that is a permanent fix (hopefully it is).

Sooooo... hello all.

I've been in Boston since late Saturday night... but also sick since Saturday night... so I haven't posted anything since... but... here goes...

I haven't talked to a single verizon rep since I've returned to Boston... which is a good thing for my mental health I think...

Anyway... So...once I entered Massachusetts... the roaming indicator went away... like I assumed it would. And I haven't seen it since. I'm also assuming that once I leave the Boston market again it'll show up, once again. (I'm not planning on leaving until Christmas time... so I'll have to wait to see until then)...

My connection is still switching from 1XEV to 1X and 1x... but I haven't seen a "data connection refused" until today... (but that doesn't mean it hasn't gone to DCR (data connection refused) while I'm not looking. So far I haven't noticed a lag in my ability to receive my emails... so it hasn't had its potentially negative effect yet...

and from reading everyone else's posts since mine... it seems like many are having the same two problems. and from what VZWTech says they're problems everyone should have until the debugged v4.1 comes out.

I tried the ##000000, changing the SID password to: vzw. Saved, Rebooted. Then went back because I noticed that the EVDO User Name was: instead of my own number. So I changed it to my number, (the other two user names were my number), Saved, Rebooted.

Immediately once it booted up the arrows flashed...and then a 1XEV displayed... for three seconds... then the arrows flashed again and the 1x displayed. great. 10 seconds later the arrows flashed and 1XEV came back. and it's stayed ever since. about ten minutes so far

whatever... I won't be surprised if it still switches back and forth... I doubt there will be a real fix until we all have v4.1.

So there's my update... I've basically given in to the problems being the buggy software. I can deal with them as long as they'll be fixed in the v4.1 version soon

Hanwei

I've been getting this at least once or twice daily so I did the ##000000 and made the suggested changes...we'll see if it comes back.

IMHO though, if 7130 users are getting Data Connection Refused too then I really think its a system wide issue...which may go away tomorrow Dec 1.

What version software are the 7130's running?

The 7130 has 4.1.0.117.

Also, I did the ##000000 to see what is in there. There is:

SIP User ID:phonenumber@vzw3g.com
SIP Password: This is blank
MIP User ID:phonenumber@vzw3g.com
MIP Password: This is blank

If B2B users and 7130e users are experiencing the same exact issues as those consumers who "inappropriately" installed the 4.0.2 update and somehow got verizon to activate evdo on their accounts, it further illustrates what I have said (contrary to VZWtech) that the issue is not as he states and further a general verizon issue..

Mark, I would update your thread to add a bit of salt to VZWtech's statement. It would appear that there is (as usual for verizon) more to this than meets the eyes...

perhaps a statement alerting users that B2B and 7130 users experience the same "at your own risk" issues as everyone else and therefore you should take VZWtech's post with a grain of salt? (again, no offense to VZWtech, I firmly believe (and find humerous) that Verizon has serious internal confusion.

Great advise, but I still keep getting "Data connection refused" I also enter "VZW" in the SIP password and it does not stay there after resetting. I also verified the 3 usernames to start with my phone #. D I need a "EVDO AN Password" too?

did you get the correct features put on your account? since yesterday, I haven't gotten any data connection refused

Instructions worked like a charm. All setup with 1XEV using 7250 in NJ.

To update my sitution, I'm in the same position as Hanwei again.

I flew into Boston last night and as soon as I turned my phone on, I got 1XEV. I have noticed a little switching, but not very often. I am back home in Rhode Island and every time I look at the phone I see 1XEV. I don't notice switching.

The tethering is working fine and I have never seen a Data Connection Refused Message.

Maybe I've just been lucky so far. Fingers crossed.

Just to follow up...My BB is still going back and forth between 1X and 1XEV eventhough I changed the SIP pwd. I haven't gotten a "data connection refused" message yet, but I'll be back in downtown Denver tomorrow, so we'll see. Oh well, I'll just keep turning the radio off and on until a permanent fix is out and/or the issue is resolved.

Thanks to all the info on here, we got one (guinea pig volunteer) VZW 7250 user up and running yesterday. We're in centralish Jersey and we get OK reception so I wasn't concerned when I see occasional switching between 1XEV and 1X and even a very rare 1x.

Got it tethered no problem using the modem settings- I wasn't able to figure out how to get the proper version of the VZWAccess software installed. Tried a few speed tests and they averaged anywhere from 100k to 200k download speeds. I used the CNET one and the Speakeasy/speedtest one. Uploads looked to be anywhere from 20k to 60k.

No data connection refused whatsoever. Happy campers all around, but going to hold off on upgrading everybody until some of these issues get worked out.

All is back up and running. What type of speeds should I be seeing? Honestly, things don't seem much faster then before.

Am I missing something here?

Thanks
SGM-CO

BroadBandAccess is very useful when you want to use your BlackBerry as a modem for a laptop.

Previously, Verizon did not allow you to use wireless Internet on your laptop through your BlackBerry by using it as a modem.

If you are just doing email, there is really no difference. Web surfing may be faster, but it is still limited by the CPU speed in BlackBerry 7250 (which, while fast, is not nearly enough to keep up with EVDO; even the 8700 on EDGE still has faster device-based web browsing because of faster CPU)

I did the ##000000 and changed the usernames and pwds early this morning and then i got the Data Connection Refused a few hours later.

This seemed to happen when my 7250 either lost signal or was switching towers(I was pulling into Penn Station NYC on the train)

Of course the quick Turn Wirless Off and then turn it back on seemed to work and I have been on 1XEV since (still in NYC)

My money is on this being a system wide problem.

Is there any official changelog for the 4.0.2 software?

Decided to try the tether approach and it seems to work. I am already a business customer with the unlimited data plan is this included in my monthy fee or is this a extra $15 a month charge? As mentioned above I could access the network via my bb, but wondering if I will now see a $15 charge on my bill next month.

Thanks

Lance

There's a per-kilobyte charge if you don't get the $15 BroadbandAccess plan.

It is my understanding that the $15 is a promotional price -- this feature will actually be $30 eventually.

You're not paying the $15 charge:
- EVDO is unlimited only when used within BlackBerry
- Tethering works but is something like 0.015 per kilobyte (watch out)

You're paying the $15 charge:
- EVDO is unlimited
- Tethering is unlimited

That stinks!

I wonder how other folks are getting away with adding EVDO to their Verizon 7250s.

Today while driving, my 7130 kept getting the data connection refused. I did the turn on and off and also did the *22899 a couple of times. On my way back, no issues.

I think it is something with the network and not the device.

Mike

ok - another update. I was fine today up until the afternoon, when the dreaded data connection refused came back. I'm beginning to think that this occurs when the blackberry switches to another tower, and that the EVDO PRL is not playing nicely with the updated software.

I spent about 2 hours on the phone with B2B Data support, and after removing all the features, then adding them all back on about 3 times, doing *22899, HRT - register, restarts, etc etc. I still had the problem. Got escalated up to tier 2, and has not reappeared since. The tier 2 rep also mentioned he suspected it might be a RIM software bug in 4.0.2 cuz he had several other calls on this. I think the problem might come back tomorrow when I travel into work, but I'm not sure.

I've noticed a new feature on my account:

IP UNRESTRICTED under DATA - under there, I also have Unlimited Data Usage, and NATIONALACCESS ROAM

under expressnetwork, I have EVDO ALLOWANCE and NATIONALACCESS ROAM again

Kontiki - since you seem to have absolutely no problems whatsoever, do you mind if I ask you if you travel a lot, especially out of areas that DO NOT have EVDO service? That might be the thing here. When I'm in Manhattan, I don't have any problems, and I know I'm in an established EVDO area, but its when I'm in a fringe area or a place that doesn't have EVDO is when the problems are showing up

Well, if it is a bug in 4.02, then itis also a bug in 4.1 since my 7130 does it also. I too think it is something when jumping towers, but there are times when in one location it jumps from 1XEV to 1X and sometime 1x. This is in a location that has good signal and is EVDO.

Mike

Some speed test results with 7130e from Austin, Tx cabled to laptop
in 1XEV mode

934k - toast.net
822k - toast.net
406k - bandwithplace.com
1.1M - internetfrog.com

I travel all over the state of NJ. In and out of EVDO.. I live in the Montclair area there is EVDO here, I work in Flanders there is no EVDO there or at best it is fringe. When I am home it shows as 1XEV, when I am at work it shows as 1X or 1XEV occassionaly, but though it switches I never get the dreaded data connection refused. I have only gotten that once in 6 months and it was way before EVDO and it is in an area that all cellulars have trouble, I have confirmed same issues with att, cingular, nextel, sprint, verizon.

With all due respect to Mark and his FAQ and the other people that have posted this was my experience. I got this done the very first night it was available. I had to escalate two tiers of support to get someone who knew what was going on but that aside. All I did was follow the suggestions off the very first post/ I called and asked for them to turn on Broadband Access Connect. I gave them no code at all, and I have never had to do the ##000000 and the sip passwords and all of that other stuff that has been suggested all along by others.

My BB is fully loaded with all sort of software, the only thing that may be a bit unusual is this, I got my BB from e-bay it worked fine until one day we had a bit of difficulty installing something and I called Verizon, the tech insisted in exchanging it, and mailed me a new one. No sooner than I hung up I resolved the issue but since there was another on its way and with a full 1 yr warranty I exchanged it. The only thing that comes to mind is that being refurbished maybe something on this BB was different and that makes a difference. I am reaching out but trying to give you the whole picture.

Other than that I have not done anything to it sinc e the upgrade. I also was very careful in following the instructions that were posted. I made sure the new desktop manager was in place before I called Verizon to activate, then i did the handheld upgrade. Other than the excalation on the two tiers of BB support everything else went smooth, and that was simply due to the fact that the lower levels had no clue as to what was happening. Hope this helps and sorry for the long oration.

working perfectly Baltimore, NYC(all over) and LA(all over) full EVDO speeds almost all the time.

I just got my account provisioned yesterday and I didn't have to go through any hoops.

My only question is how to downgrade the handheld software if need be.

So, by this weekend I'll be able to report back and tell everyone how it works here in the Seattle area.

So far today, on both the 7250 and 7130 no data connection refused. It has jumped from 1XEV to 1X while driving but that is it.

I did run *22899 this morning since it is the 1st of the month.

Maybe Verzion did something with the Network!!

same thing happening with me.. im crossing my fingers and hoping its been resolved.

kontiki - thanks for your response, I had a similar situation to yours, mine is also refurbished due to the first one acting up, but I am a b2b customer, and I guess my transition just wasn't as smooth as yours.

Got the run around from the first tech. He said it was only offered on the 7130. I very nicley eplained that I was looking at their website and it had the update for the 2750. He still argued so I asked to speak with someone above him. The next tech fixed up my account in record time.

Had no problems updating desktop and BB.

Thanks alot guys...

Newly registered, followed Mark's guide to enable EVDO on my Verizon 7250-it was extremely helpful. I had a few gliches along the way, but when I called the Verizon folks to straighten them out, I got the impression that the tech I spoke to had also read these boards and found them helpful. 2 lessons learned in my activation and a question--I had the dreaded "no data connection" issue, and we found that the customer care rep who told me the account was set up had put in only the tethering code, not the EVDO code, which caused the problem. 2d lesson, probably obvious to the power users-when on a BES system, the Enterprise activation has to be done hooked up to the computer on the system. I loaded the desktop software on my laptop, as that was the computer I would use for tethering, but since the BES is on my office system, I had to hook in there before I could get connected.

Now for the question--I ran VZAccess, and it set up the 7250 as 1xRTT, even though I am showing 1xEV on the 7250. Is that sufficient to get EVDO speeds on the connection, or do I need to find a way to get VZAccess to set up an EVDO connection? When I test the WWAN device through VZ access, it shows the device as EVDO capable.

Thanks again for the incredibly helpful info in this thread.

I was able to the the Enterprise Activation without the computer. That could be related to the specific BES (not sure).

Mike

Can anyone, someone, who has EVDO working take a quick look at their account page on vzw.com and see if they have any of the EVDO information I listed? As I had posted a couple days ago, my account has the 7250 listed as an EVDO device, and my account summary has "BB Unlimited / EVDO" listed as my data plan.

Or do I have to have a 250+ post count first before I get taken seriously?

Hey - Ya know what? Don't worry about it!! (as if anyone cared to begin with, right?)

I got EVDO on my 7250 WITHOUT dealing with Verizon. I called and got flat rejected 3 times by all tiers of tech support when I asked to have the EVDO feature added to my account. But I didn't let that stop me.... and I am now happily looking at my 1XEV reading on my device and lovin it. I'll bet some of you would like to know how I managed that, wouldn't ya?

Don't even bother asking how, because I'll have the same response that you guys have had for the last 3 days while I've been politely asking for information (and contributing my own to the thread). NONE.


As far as I can tell, Mark is the only BB owner that actually has an interest in helping people. Kudos to you man, keep up the good work. And it's a good thing that you do your FAQ's - it appears to be the only way anyone who is new to a BB is going to get any help.

Cya.

i have EVDO ALLOWANCE listed under my account.. if you look a few posts up, you can see what I have under my account

What crawled up your ass?

You posted on here 4 times, all 4 times in this thread. The first one was some big explanation about your trials and tribulations. The second one thanking another poster, then this one? What do you expect? Somebody already posted a picture of their B2B account page showing their services. You freaked out after 2 hours since nobody posted any response to your question.

Reality Check: People do more than sit on this forum 24/7 answering questions.

What the hell is this about?! When did you ask anybody for help, let alone politely? What is "the same response for the last 3 days?"

thanks for stopping by, please come back soon and "contribute" soon

It's actually my second one. I previously used the Samsung i700 for almost 2 years, but I switched to a blackberry with Earthlink because I find it is more useful as a deaf person for communications purposes.

Data connection refused problem has been behaving for the last 36 hours. I haven't changed anything on my side (for about 48 hours, last thing was new blackberry but I still had the same problem the first 12 hours). Maybe I will be jinxed soon...

I got setup for BroadbandAccess Connect on Wednesday with no problems. Alas, I seem to be having a problem when I try to update my handheld software. I did update the desktop manager to 4.1 and then tried to load 4.0.2. When the device reintializes I get an Error 507 and when I checked the logfile in the Temp directory it seems that there was a problem with updating the file net_rim_cldc.cod.

Has anyone else had this problem?

Hehe. Exactly. Thanks so much for illustrating my point. As is the case with most new members around here, my first actual reply is a slightly more verbose version of "piss-off". With a reference to my post count, even - How perfect! That's more less exactly what I expected from this place. Just simply a "Hello, yes I have that line item on my account" or "Nope, mine is listed as such-and-such" was apparently WAAAY to much to ask. What was I thinking?

Had you read my post, it was pretty obvious what I was asking. Not a single response, reply, or even a welcome to the board. For 3 days. The 2 hours between my last 2 posts is how long it took me to get my own results, after realizing that no-one here had the slightest desire to simply check their VZW.com account page and help out a new member who WASN'T asking stupid nOOb questions. It would have taken all of 30 seconds. Less time than your snotty little reply took you to write. And had someone been willing to help me, I would have been more than willing to help in return, once I got this figured out. Which I did - 9 yrs of IT admin experience tends to come in handy. I lurked here for 2 weeks when I first got my BB, and actually wasn't even going to register until I had a question that I really needed an answer to. I've seen the response that nOObs get around here. Your reply is exactly what I expected. Everyone is a dumbass until they've spent months posting on *this* board. That's good stuff.

Don't worry. I won't be bothering to post here anymore. And please, those of you that are PMing me and asking for help - Sorry. I meant what I said. You're on your own. Depending on your market, what I was able to do probably wouldn't be much help anyways. Just ask one of resident experts here instead - they sure seem to know it all already. Just be careful you don't get your head bit off in the process.

I am seeing this as well. VZAccess detects as 1xrtt, test shows evdo. Speed is not evdo when use it. Tried on multiple USB2.0 machines.

b2b account is set up, data on handheld is working fine. Have registered, power cycled. Should i try to program again ?

Chris

Do you have the tethering option enabled on your account?

I'm curious if Verizon is only allowing EVDO speeds in tethering mode if you have subscribed..

monkeygrass, you should chill out. i answered your question twice already, if you had taken the time to read maybe you wouldn't be so adamant that no one helps you out.