I can appreciate your position but let me tell you that you are wrong. When I was a newbie I got a tremendous amount of help from this forum (still do every single day) however, what I did to begin with was read every single post before I started asking questions, and then after I had reason to ask for help I was polite and patient for answers, and I got them. Attitude just turns people off to begin with and begets more attitude in return, in the second place you have to realize that many times 2 hrs is not enough time to gt an answer specially when you post either on weekends (no one around to answer immediately) or during work days when someone does not have the time to respond as quickly as you would like (remember time zones). There is no question that is a life or death issue here, waiting will not be detrimental in any way shape or form. Specially a question pertaining to something as inane as EVDO. And the bottom line to all of this is that a little effort on your part still got you the answer you sought which is after all the reason you came here, or was it perhaps you felt that everyone here owed it to you and was obliged to do your work for you?

Quick question...is the modem in BB 7250 actually EVDO capable or is it 1XRTT only? From what I understood is that BroadBand Access for the 7250 is designed so that you could tether your phone with the laptop only. I was trying to find some advanced device specs to determine what kind of modem it has otherwise it could be like using a 28.8K modem with a 56K V.92 capable ISP - just because youre signed up for 56K service doesnt mean that you connect at that speed.

kontiki, I appreciate your rational reply. What seriously bothered me was not the 2 hrs between my 3rd and 4th posts... it was the 3 days that went by while I patiently waited for someone, anyone, to do a quick check of their consumer acct detail and post back with their line item details. I knew I was close to getting this to work, and in the interest of trying to enable more folks to get EVDO despite Verizon's reluctance to admit it exists, I needed a confirmation of what I was seeing. I do my homework. Always have. You generally aren't too successful as a consultant/IT admin if you don't. That's one of the reasons I lurked, read, researched and generally picked up every piece of knowledge here for two weeks before I posted. But you are 100% right, something little like EVDO access (which really doesn't do squat for the browsing on the 7250) is not that big of a deal. But combined with a rash of STFU style posts directed towards new members in that last 2 weeks I've been browsing is a real turn off. I've had associates who warned me about this board before I ever joined. Their words? "Use it like a library and don't post unless you absolutely have to, it can get rather nasty around there at times" So I guess I came in with my guard up. Not the best way to make an impression, I'm sure.

Sorry for any misunderstandings... Best of luck to you all.

Well I for one am pleased to see the adjustment and want to belatedly say to you Welcome to the forums. If I can be of help I will try to help you. Best of luck to you as well.

In my case, tethering was enabled. In fact, my earlier "data connection refused" problems were because they had enabled tethering without putting in the EVDO code. The handheld is showing 1XEV, just not getting the higher speed while tethered (but happy to have any tethering at all!)

BTW-if Monkeygrass hasn't left the community yet--I didn't respond to the request about account info because I am on a corporate account and can't access the info--others on this board may have been in the same position.

Interestingly enough, I logged into my account yesterday and saw that BroadbandAccess Connect and EVDO was already enabled on my account. I simply installed the upgrade, did a *22899 and everything is great! I didn't have to call CS at all. I've got 1XEV on my display, can send receive messages, surf, and get calls. No issues whatsoever.

Guess I'm lucky or something!

For The Love Of God Just Add Evdsb!

This Tech Guy Wont Add

Gonan Go To My 3rd Vzw ****

I've been following this thread for quite a while. I picked up my 7130e on 12/1 and after 2 hrs on the phone with tier 2 support they finally got someone to set EVDO provisioning. Before that I only had 1x and data connection refused.

I looked at my account and only see Unlimited BB under the data section for my phone. I want to tether my laptop but wonder if I will get charged either per MB without the $15 EVDO on my account.

My question is if I connect using #777 via the 7130e modem (1x access not EVDO via VZWaccess) will it incur additional charges?

Has anyone else found that the data connection on an EVDO enabled VZW 7250 totally dies after tethering? I've had to remove the battery to get it working again 2x over the last 2 days.

Been getting DCR about 2-3 times a day for the last week...but this morning I noticed I have it and a roam indicator too! (I am home in my "home" area Monroe, NJ)

Can get anything but DCR when I turn wireless off & then on.

Will try removing battery - reboot...nope same thing!

Lemme try a *22899

No again.


So lemme check ##000000

Well that weird...some settings change

Can someone tell me what Mobile Dir # * IMSI_S should be?

My SIP id had changed to some other # along with the 2 fields mentioned above.

I changed Mobile Dir# and the sip back to reflect my # and I got 1XEV back
but still in ROAM

Going to make the IMSI field my number as well and see if that gets rid of the Roaming triangle...nope can't make calls either.

Can someone in central NJ do a ##00000 and tell me what they have for the first 9 fields (just put "mynumber" instead of your actual #)

Ok, I changed my Home Sid to 22 and now the roaming triangle went away.

Thanks,

Rich

Hi, I just downloaded these three items and I'm about ready to go through the process (if I can find my USB cable!).

A couple of quick questions:

1) Can some one tell me what the tethering option is and what it does for you?

2) If I load these in the order I've seen in this thread do I lose my other loaded apps and have to reload them?

3) I use Link2Exchange for my BES... Anything I need to tell them if I do this to keep the link working correctly?

Thanks!

1) This allows you to use your BB as a modem for your laptop via EVDO.
2) You will need to reload your apps.
3) No...business as usual. Your PIN and email is already registered.

Mobile Dir and IMSI_S s/b your phone number. I'm from MA, so my settings probably wouldn't help.

For those getting the roaming indicator on their 7250, you are not alone!

I have spoken with VZW and was assured that even though it is showing, being on a national roaming plan (such as America's Choice) assures that as long as you are within the 50 United States, you will NOT be charged for roaming. It took a day and a half before I was able to speak with VZW about this and so I had placed a number of calls in that time with the roaming indicator on and was told my account showed no roaming charges.

The bad news is that there is no understanding as to why it is happening. My best guess at this moment is that it's a result of what the VZW tech who posted on this thread earlier said; the cat got let out of the bag too early for non-business customers and all the kinks may not be fully worked out yet. It seems that there are variances on success for us non-business folks; some having no problems whatsoever (congratulations, Kontiki) and others having more headaches than it's worth, and all levels of situations in between. I am lucky to say that the roaming indicator is the only issue I face. When I'm in an EVDO-supported part of the country, my 7250 shows 1XEV as it should, when I'm not it shows 1X (not 1x anymore).

As for the recently released 7130, my understanding is it's the only phone with the EVDO capabilities built-in, hence VZW is marketing it as their first EVDO capable phone. This is definitely in line with the thought that EVDO support on the 7250 is only for the business folks.

Peace!

Look in the 7100 forum AND at other posts in this thread. 7130 users are having the same types of issues those early adopters are having with the 7250 (business and non business alike)..

This is not about the cat getting out of the bag early as much as its about their being issues with Verizon's network (with respect to the data connection refused issue that affects the 7250 and the 7130) and that could also be causing the roaming issue you are seeing.

People need to stop focusing on what the supposed (no offense) VZWtech said and instead talk to their reps/tech on the phone or go to a local store (one user just reported that the phone techs said no, but the store got him up and running..

All of this simply shows Verizon has some serious internal communication issues going on..

Verizon has some serious problems, but it appears that if you keep at them, it will eventually get resolved.

Well on a positive note, I used to get the DCR error about twice a day and for some unknown reason I only got it once over the last 4 days. I am in NY.

Sounds like maybe congratulations are in order!

You are correct about this.

True, could be the reason some are seeing a roaming signal, no tech at VZW has been able to solve the puzzle as far as I can tell. But what is interesting about the purported network issues is that outages are not consistent, even within the same calling area. Neither are the supposed steps necessary to make this beast work. So is it SIMPLY network issues? I doubt it.

Interesting perspective, I'm not sure that what VZWtech stated was incorrect, though.

The truth of the matter is that the EVDO upgrade for the 7250 was only initially supposed to be for business customers. What happened was that through this forum (and maybe from elsewhere, as well), non-business customers got ahold of the hyperlink giving VZW's business customers the instructions for upgrading the handheld firmware and the desktop software. With this in hand, it was easy for non-business customers to get access to something that probably wasn't supposed to be available to them quite yet (I know, I am one of them). Is that the reason there is a number of problems with the process? Not necessarily, but it can't be ruled out as a possibility.

As Mark Rejhon posted earlier in this thread, you have to understand there is a fundamental difference in the overall communication process of a company who has been built off the back of mergers and acquisitions as opposed to being built via a more traditional ground-up approach. The result is a whole cornucopia of technical and communication processes and procedures that usually vary by the region in which the original company did its business. I know from consulting for these tier 1 and 2 providers that what one region does, the other hates, and vice versa. It's a difficult obstacle to overcome, especially for a company as large as VZW.

I have not had the DCR on either my 7130 or 7250 since last Wednesday. I have seen the roaming icon on the 7130 while traveling a couple of hours from home. Have not traveled with the 7250. Both still jump from 1XEV to 1X when driving or in a weak signal area, but have not seen 1x ion a while.

Mike

Hence why they have serious communication issues and why everyone who is having issues should keep pushing. Its not enough to excuse Verizon (as they regrow the monopoly that was split up long ago) because of the issues you state above.. Its sufficient to say, they have serious internal communication issues and that if you are persistent (and of course, polite), you will get what you want (with regards to this particular aspect)

just as an fyi, new PRLs have been released today.. I'm going to download them and see if I still get a roaming indicator when I go home.. hopefully this will have solved it.

So i tried to do the ev-do upgrade over the weekend.

1) Install new os onto phone.
2) reboot and all
3) get connection resfused error
4) call verizon ask to have EVDSB added to my account
5) verzion guy says he cant do it
6) Repeat step 4 2 more times
7) Still cant add EVDSB without changing my account
8) Downgrade my OS, no ev-do yet

Anyone have a similar exprerience.

In our market, Verizon will only add EVDO (shows up as 1XEVDO) if you have the 44.95 blackberry unlimited plan... you can not have the "core" plan.. that makes bb unlimited 40 dollars..

Well I have the new 7130 w/44.95 BB unlimited plan. My device shows 1XEV but I cannot connect via the modem to the standard data work (#777). I get an invalid username/password. I don't want the EDVO tether, just good old standard data.

How do you know when new PRLs are released?

I'm not sure.. Have you tried using VZWaccess? Some people have stated that you get normal 1xrtt speeds through that unless you have the tether option on your account, if you do, you get EVDO speeds..

not sure if this means you use your minutes to tether at 1xrtt..

I haven't tried it (I have an ibook) and have no real interest in trying it.. truth be told, I would rather have 4.1 than EVDO

that being said, the evdo does make ssh connections (using idokorro's product) much much faster.. rather than that.. can't really tell a difference.

Thanks. I tried that but still get invalid username/password. Can anyone tell me what data option I should see on my VZW account? I just see these:

BLACKBERRY UNLIMITED BBA $44.95
IP GENERAL USE W/FES $0.00
NATLACCESS ROAMING PAYU $0.00

I believe these lines are market based.. some people have EVDO allowance, others have 1XEVDO..

Maybe if you post what market you're in, someone else (who is in the same market) will be able to answer your question.

I'm in the Phila,Pa market.

surf on howardforums.com

a good site for verizon info, as well as general cell phone info

I originally posted about a week ago that all was working fine with my 7250 and evdo in Baltimore, LA and NY. I couldn't believe all the problems I was seeing on the forums. Well, finally, I'm getting them too. at least I'm not left out! I usually get it twice a day or so. I've noticed it mainly happening going through areas of limited or weaker signal back and forth into better signal areas(happens a ton in LA going over the hill). Some general information, I've received full EVDO in Baltimore, NY, Boston, DC and LA. I've received the DCR error in all of those cities except for Boston(wasn't there long enough to trully know). From what I gather reading what is posted here and what I've been experiencing it seems to be somewhat obvious that: 1- this is our fault for upgrading before we were supposed to. and 2-the problem were having is most likely tied to our features and software not being fully funcitional with the current system and settings. In my opinion I don't believe it is "fully consumer ready and available" yet. Why would it be so hard to get the upgrade? It makes no sense, if it was fully available to consumers then the people in the stores would tell you, the level 1 reps would tell you, everyone would know. It wouldn't be like world war 3 getting EVDO enabled. Also Verizon would most likely have the link on the 7250 page(which still has the old 4.0 link on it). So what I'd suggest is that if you are seriously hindered with the DCR error, I'd downgrade. If you're not tethering the upgrade is not THAT crutial. I've gotta be honest, while I love having EVDO, the web browsing is still OK at best and unless you're doing almost all of your daily web browsing on your blackberry(which I seriously hope you're not) it may be a good decision to cut your losses at present and enjoy a fully working blackberry. I'll tough it out for a while but you have to ask yourself is having a slightly faster web browser worth potentially getting DCR errors every day and having no data services during those times?

I got the new dowloads all set--Verizon was very nice and helpful and enabled EVDO. However I am still only showing 1X even though I am in an area where I believe it should be 1XEV..Not sure of my next step.

You didn't say if you followed Mark's directions or not.

i think I did
lett me review them again

Of course, you miss the key point, which is that 7130 users are having the exact same issues so everything you state above is slightly offbase..

My personal opinion, is that EVDO with Verizon is generally not stable yet..

I know they released updated PRLs yesterday, did you *22899 lately?

Tom

Well i did the upgrade to the new PRL and the first thing I have noticed is that in my Office i was getting 1X not 1XEV. As of the upgrade yesterday, I am getting 1XEV at both places. I figured I would wait till today to post it on the off chance that it was a fluke but its not. I am still not geeting any Data Connection Refused signals. I may be blessed but so far I have had no issues with the EVDo upgrade in general and I hope I have not jinxed it by saying so, but at any rate I will keep you posted. On a side issue since I upgraded to the handheld 4.02.41 I have also been able to use javaloader for screen captures which is neat and someone in here wrote a little app called JL_CMDER that sort of streamlines the process which I found helpful.

since upgrading to the new software, has anyone experienced that its taking them a much longer time to charge the blackberry?

it seems like I used to be able to charge it fully in about an hour and 1/2, and now it seems to want anywhere from 3-5 hours..

Just so everyone is clear. If you call verizon more than once each time you will get a different response for the EVDO feature on the 7250. At the end of the day after calling 4 times and making 4 seperate attempts i now have EVDO working successfully on my 7250. I am a consumer user not business user.

I just upgraded to the new Verizon 7100 and had to have them add Broadband access on my account. The rep wasn't sure what I was talking about so after a few transfers and escalations it took the highest level tech to inform the customer service rep on how to set up the access for my number. I was also told that if our company gets additional 7100's in order for them to receive emails from our BBES they have to be on broadband, does the broadband network cover the same areas as the old data network covered?

My Situation:
BB 7250
personal account
no BES account
10 MB usage - $24.99/month w/ voice account
san francisco market number, address listed in the detroit market

What I am trying to get:
Unlimited MB via Tethering
10 MB Blackberry

What I got:
Unlimited MB via Tethering
Unlimited MB Blackberry

So I tried to call Verizon through their data support. Those guys gave me the standard run around about the blackberry service not available for the personal accounts.

I came to the conclusion that it might be easier for me to go through customer service (*611, option 0, option 0). I spoke with them about broadband for my blackberry. took them a few tries to understand what I am saying but they finally figured it out. I think they figured i had the 7130e but the store didn't active the plan correctly. They went ahead and just added the $15 tethering plan via EVDO. I updated my software and did all that, and ended up with Data Connection Refused. Called them again, and they told me that I wasn't on the EVDO version of the blackberry plan, updated my plan accordingly. Updated PRL using *228 / *22899, rebooted, and voila - 1XEV.

I was still worried that they were going to bill me a crap load for tethering and spoke to somebody that knew the billing and data calculations, and updated my bb plan to the value bundles with voice and unlimited bb data with the $15/month tethering charge. Again, this was through the *611, not the toll free number. All of the CSR I dealt with were the regular ones, no need to go higher.

Just to let you know how it works with voice and data. Voice calls come through while on the tether, even in middle of data transfer. You can make outgoing cals while on the tether, but the data connection drops until you hang up the call. You will also send and receive text messages. Data rates on this are quick. In San Fran downtown, I was downloading via SFTP from my server at 110 KB/s (not Kb/s - the stats told me in VZAccess 1.25 Mb/s). You will not receive emails on the blackberry until the data session is over. Websites on the blackberry do download faster than before (www.google.com).

One thing that the CSR told me which was interesting was that there is a new place for $60/month plan for unlimited calling within a EVDO area to other numbers within the EVDO area. All other numbers and roaming outside the broadband area would cost $.25/min charge for voice calls. This really didn't make sense to me and kept on asking him all sorts of questions and I still wasn't sure as to how it works. If somebody has more information regarding this plan, please let me know how it works.

Marky: Your directions are great. I would change them for personal accounts so that they call *611 instead of the technical support number.