Issue with the Desktop Manager being blank - BlackBerryForums.com : Your Number One BlackBerry Community

mecheng · **Issue with the Desktop Manager being blank -** 10-08-2009, 08:07 PM

I have loaded and unloaded version 4.5-5.0 trying to get a version of the BB Desktop manager to work under XP x64... the Desktop manager launches but there are no icons under the words "Main Menu". I have let this sit for hours without any changes...

I have attached a screen shot of the Desktop Manager....

(My BB is recognized by the Blackberry device manager...)

Thanks...

daphne · **OS:** 4.7.1.40

Is your computer connected to the internet when this happens?

mecheng · 10-10-2009, 06:44 PM

yes, it is connected to the internet at both work and home...
what are you thinking?

daphne · **OS:** 4.7.1.40

Maybe you have some security software blocking it? I don't know what to tell you, but maybe if you search here for XP 64 bit something will turn up. There have been a few threads here about problems with DM on 64 bit machines.