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Old 12-10-2005, 02:10 AM   #1 (permalink)
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Default HELP!!! Can't synch tasks

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My 7290 synchs fine for everything except tasks. When it gets to tasks it gives the following message:

"The selected account for Tasks section does not exist. you have to re-configure this section."

Any ideas people?


Old 08-28-2006, 03:57 PM   #2 (permalink)
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We just this minute fixed this same problem with one of our BB users! It was driving us nuts for the past few days. We made some changes that should have nothing to do with this problem and the error message changed from tasks to notes!!! Wierd eh?

Anyway, we fixed the problem by performing a 'Reset Configuration' in the Intellisync settings section in Desktop manager. It looks like part of the feild mappings configuration was corrupted and the 'Reset Configuration' resets all PIM settings including the Outlook->Blackberry field mappings.

Hope this works for you too.

From a couple of IT guys who work for Northrop Grumman in CA.
The older you get, the more you realize you don't know...

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