I have been instructed by cingular's tech support to reinstall my blackberry's operating system b/c the HTML browser is not showing up on my device. I have tried to register through the host routing tables and resending the service books to see if that would work but they both failed.
I downloaded the Handheld software located at: https://www.blackberry.com/Downloads...E4F82F9F00E7D4
I selected the 8700c device and downloaded the file name 8700E_PBr4.1.0_rel175_PL188.8.131.52_A184.108.40.206_Cingul ar.exe
I installed the blackberry software on the cd on a computer that has never had a blackberry on it before. I then installed the 8700E_PBr4.1.0_rel175_PL220.127.116.11_A18.104.22.168_Cingul ar.exe file. After I clicked finish, I connected the blackberry to my computer through USB. It just "connected" but nothing happend. I opened up the application loader but am not sure how to reinstall the OS at this point. I'm still fairly new to the blackberry and i've been searching for hours but can't find a "clear" and simple direction. If anyone can help me out, that'd be great.