BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 12-12-2005, 03:13 PM   #1 (permalink)
New Member
 
Join Date: May 2005
Model: 7250
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Multiple login prompts to exchange - Desktop Manager

Please Login to Remove!

Hello all - We have a few users (out of many) that when logging into the Desktop Manager it prompts them for their password twice before it allows them to connect and open desktop manager. It seems that if you choose "prompt for the profile being used" - even with only one profile, it only asks once (as designed) but if you select "always use this profile", it prompts users for their Outlook/Exchange password two times.

Totally removed and reinstalled BlackBerry desktop (even registry settings, et al.) also re-created Outlook profiles with new, unique names.
Offline  
Old 12-13-2005, 08:50 PM   #2 (permalink)
New Member
 
Join Date: May 2005
Model: 7250
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Exclamation update

...Just to update everyone on what we found after some additional research.. It appears that since our desktops are connected to exchange and our BES through a vpn tunnel, the server is considered to be in an untrusted domain. (Pardon the accuracy of the lingo- I am a desktop/client end support person by trade, servers and connectivity are not my forte)
Anyhow, as long as we log into Outlook prior to the desktop manager, we authenticate without error and the message / mapi profile and email address are properly recognized on the advanced tab of desktop redirector. IF we log into desktop manager first, the workaround is to set it to prompt for which mapi profile to use and this seems to give it enough information thus allowing just a single password entry.
It appears that the newer desktop clients use active directory and do not authenticate as did the older clients such as 4.0.0.3. This version works fine. We tried 401 amd 41 and both produce the same results as above.
Does anyone have a better workaround? Thanks in advance!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Toshiba G3 Tosvert-130 Transistor Inverter 41822B Drive Board
$124.95
Toshiba G3 Tosvert-130 Transistor Inverter 41822B Drive Board picture3000-PCS TRANSISTOR NPN LOW POWER 100MA 65V ON SEMI BC846BLT1 846BLT1 BC846BL
$17.01
3000-PCS TRANSISTOR NPN LOW POWER 100MA 65V ON SEMI BC846BLT1 846BLT1 BC846BL picture15-PCS TRANSISTOR MICROSEMI MS1019 1019
$49.69
15-PCS TRANSISTOR MICROSEMI MS1019 1019 picture95-PCS TRANSISTOR T-PNP SI GENERAL PURPOSE HV 3-PIN TO-92 NTE NTE2 NTE288 288
$47.55
95-PCS TRANSISTOR T-PNP SI GENERAL PURPOSE HV 3-PIN TO-92 NTE NTE2 NTE288 288 picture4-PCS TRANSISTOR SILICONIX U404 404
$37.4
4-PCS TRANSISTOR SILICONIX U404 404 picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.