BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 12-12-2005, 03:13 PM   #1 (permalink)
New Member
 
Join Date: May 2005
Model: 7250
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Multiple login prompts to exchange - Desktop Manager

Please Login to Remove!

Hello all - We have a few users (out of many) that when logging into the Desktop Manager it prompts them for their password twice before it allows them to connect and open desktop manager. It seems that if you choose "prompt for the profile being used" - even with only one profile, it only asks once (as designed) but if you select "always use this profile", it prompts users for their Outlook/Exchange password two times.

Totally removed and reinstalled BlackBerry desktop (even registry settings, et al.) also re-created Outlook profiles with new, unique names.
Offline  
Old 12-13-2005, 08:50 PM   #2 (permalink)
New Member
 
Join Date: May 2005
Model: 7250
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Exclamation update

...Just to update everyone on what we found after some additional research.. It appears that since our desktops are connected to exchange and our BES through a vpn tunnel, the server is considered to be in an untrusted domain. (Pardon the accuracy of the lingo- I am a desktop/client end support person by trade, servers and connectivity are not my forte)
Anyhow, as long as we log into Outlook prior to the desktop manager, we authenticate without error and the message / mapi profile and email address are properly recognized on the advanced tab of desktop redirector. IF we log into desktop manager first, the workaround is to set it to prompt for which mapi profile to use and this seems to give it enough information thus allowing just a single password entry.
It appears that the newer desktop clients use active directory and do not authenticate as did the older clients such as 4.0.0.3. This version works fine. We tried 401 amd 41 and both produce the same results as above.
Does anyone have a better workaround? Thanks in advance!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Genuine OEM New Open Box Dell G20VW Magenta Toner Cartridge; E525 Series
$39.98
Genuine OEM New Open Box Dell G20VW Magenta Toner Cartridge; E525 Series pictureDELL 725-10263 / 331-1310 / KT74N Lamp manufactured by DELL
$216.18
DELL 725-10263 / 331-1310 / KT74N Lamp manufactured by DELL pictureOriginal Chunghwa 15" CLAA150XP01QL A+ LCD Screen Display OEM Dell E157FPTe
$45.0
Original Chunghwa 15OEM BULB with Housing for DELL KT74N Projector with 180 Day Warranty
$149.0
OEM BULB with Housing for DELL KT74N Projector with 180 Day Warranty pictureVESA Adapter Plate For Dell E-Series Monitors OEM BBD00 AM1J7000600 NEW
$14.98
VESA Adapter Plate For Dell E-Series Monitors OEM BBD00 AM1J7000600 NEW picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.