here's something funny, i hit the 'retry' button and the same cod file (net_rim_cldc.cod) loaded successfully, but then it crashed at a different time. I noticed it crashes when the phone loses its 'connection'
Also, if he is having trouble updating the device now, wiping it would be a terrible idea. That would render the OP with a brick.
__________________ The difference between stupidity and genius is that genius has its limits. When you take things for granted, the things you are granted, get taken. Even a mosquito doesn't get a pat on the back until it starts to work. Too many people miss the silver lining because they're expecting gold. [BES 5.0.3 / GroupWise 2012 HP2]