03-19-2010, 07:54 PM
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| | Cannot set synch configuration in Desktop Manager
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Ixxx8217;m using a Blackberry 9700 and a Win 7 computer with Outlook 2003.
Ixxx8217;d like to sync my BB with my Outlook contacts and calendar, but Ixxx8217;m completely unable to set up my synch configuration in the Desktop Manager. When I try to do so, a xxx8220;Processingxxx8221; progress bar pops up, runs through several statuses quickly (xxx8220;Action engine loading configurationxxx8221; seems to be the most prominent) and thenxxx8230; nothing. The progress bar disappears and nothing further happens.
If I try to sync, I get an error that says I need to set up applications. Choosing the option to do so, however, leads to the same progress bar and lack of further options.
If I check off the option to update the date and time when I try to sync that xxx8211; and only that xxx8211; DOES seem to work. I still cannot sync any data.
All other tools in the Desktop Manager (Application Loader, Backup, etc.) seem to work properly.
Ixxx8217;ve tried installing and uninstalling multiple version of Desktop Manager (Ixxx8217;m primarily using 5.0.1, but went back to 4.5) with the same issue. Ixxx8217;ve also stripped other applications from the phone (I had Google Sync installed, but removing it did nothing), resetting the phone, pulling the battery, etc. Ixxx8217;ve also tried running Desktop Manager as admin and in XP compatibility mode.
Honestly, at this point, Ixxx8217;m at a loss. If anyone can help, Ixxx8217;d greatly appreciate it.
Last edited by Ramble : 03-19-2010 at 07:55 PM.