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Old 12-23-2005, 02:46 PM   #1 (permalink)
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Default 7280 4.0.2.49 upgrade failure

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While upgrading my 7280 to 4.0.2.49 the upgrade failed at the point where handheld restarts. The upgrade program was waiting for the handheld to reconnect to complete the process. Now the handheld red LED blinks twice (pause two blinks over and over) with a blank display almost immediately after power up or battery insertion. I've left it sitting over night but still the same. The SIM card doesn't appear to be the problem. Windows XP will not detect the USB connection.

Help! Did I trash my 7280???
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Old 12-23-2005, 02:49 PM   #2 (permalink)
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Nope.
It happens from time to time. Usually when connected through a USB hub.

Read this thread - JL_Cmder

on how to use Javaloader to completely wipe out the BB.

Then restart Desktop Manager and it should load.
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Old 12-23-2005, 03:19 PM   #3 (permalink)
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Thanks for the reply. The upgrade was performed from a HUB. Now the BB is plugged directly into the computer.

No luck. Javaloader reports "unable to open port".

"Javaloader -u wipe"
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Old 12-23-2005, 03:30 PM   #4 (permalink)
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Quote:
Originally Posted by SimpleSimon
Thanks for the reply. The upgrade was performed from a HUB. Now the BB is plugged directly into the computer.

No luck. Javaloader reports "unable to open port".

"Javaloader -u wipe"
Dude...just take your battery out, plug the BlackBerry into Desktop Manager and open Application Loader (with the battery out). On the second screen in Desktop Manager put your battery back in then cycle through the remaining screens as quickly as you can until you see "Finish". That should do it.
Two flashes on the LED in succession means there is no software on the handheld.
-----------

If it isn't detected by JavaLoader or Desktop Manager and to check...

Go into Device Manager by going to Start -> Run, and type in "devmgmt.msc".
Under Universal Serial Bus Controllers, you should see either RIM handheld or BlackBerry device, depending what you use.

If you DON't see it, then right click on the first USB Root Hub and go to the "Power Management" tab. Remove the checkmark allowing Windows to save power to the port. Disable this for all the USB Root Hubs in there.

Once you do you should see your device "pop up" in Device Manager and you should be on your way. I wouldn't use JavaLoader unless you have to.

Last edited by BlackBerry Master : 12-23-2005 at 04:05 PM.
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Old 12-23-2005, 03:50 PM   #5 (permalink)
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Quote:
Originally Posted by SimpleSimon
Thanks for the reply. The upgrade was performed from a HUB. Now the BB is plugged directly into the computer.

No luck. Javaloader reports "unable to open port".

"Javaloader -u wipe"
Make sure Desktop Manager is not running and that you don't have anything else (like Activesync) trying to use the USB - reboot your PC if necessary.
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Old 12-23-2005, 04:04 PM   #6 (permalink)
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Thanks Gents. At first Desktop Manager was only showing COM1. The key was plug/unplug the USB cable until "USB-UNKNOWN" was listed as the port. The upgrade proceed without issue.
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Old 12-23-2005, 04:23 PM   #7 (permalink)
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Quote:
Originally Posted by SimpleSimon
Thanks Gents. At first Desktop Manager was only showing COM1. The key was plug/unplug the USB cable until "USB-UNKNOWN" was listed as the port. The upgrade proceed without issue.
Cool beans, the above fix works for almost all connectivity issues.
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