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Old 08-11-2010, 06:51 AM   #1 (permalink)
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Hello,

I hope this is the right section for such question.
When I plug in my phone to the PC and run the Blackberry Desktop Manager it asks me if I want to Update , and then during the updating I get an error saying something wrong with the connection, I retried so many times and still the same problem while there's nothing wrong with my internet connection.

I installed the Blackberry Desktop Manager that came with my phone.

version: 5.0.1

any ideas?
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Old 08-11-2010, 09:20 AM   #2 (permalink)
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Is the phone connected to a USB port on the PC? BB's do not like connections through hubs.
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Old 08-11-2010, 09:23 AM   #3 (permalink)
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... correct, a main rear USB port, not a hub or front PC USB port.
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Old 08-11-2010, 04:14 PM   #4 (permalink)
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i have the bb cable with the package
i use it:S
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Old 08-12-2010, 12:20 PM   #5 (permalink)
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OK. But where are you plugging the cable in? If it is in a usb "hub" or on the front of the tower, this could be causing your problem. It needs to be in a usb port on the back of the tower.
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Old 08-14-2010, 04:57 PM   #6 (permalink)
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hi there,

have u tried downloaded the new desktop manager
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Old 08-15-2010, 09:56 AM   #7 (permalink)
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