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Old 01-11-2011, 03:35 PM   #1 (permalink)
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Default IEMSTest: "Failed to resolve the SMTP address"

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We are running Exchange 2010. WE just installed Blackberry Server Express 5.0.2.29. When I try to active my Blackberry Storm, it shows waiting and tries a couple times. Finally it gives up. If I run IEMSTest, the only error is "Failed to resolve the SMTP address". What could be the problem?
BlackBerry Enterprise Server Utility - IEMSTest.exe (IExchangeManageStore), Version 1.0
Copyright (c) Research In Motion, Ltd. 1999. All rights reserved.
Opening Default Message Store Mailbox - [email address]
Bob Lin: Opening message store using
/o=tech/ou=DOMAIN/cn=Recipients/cn=BLIN
/o=tech/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configurati
on/cn=Servers/cn=EXCH-CAS.chicagotech.net/cn=Microsoft Private MDB
Bob Lin: Mailbox opened successfully
Bob Lin: Root Folder opened successfully
Bob Lin: Folder created successfully
Bob Lin: Test folder deleted successfully
Bob Lin: MAPI test completed successfully
Bob Lin: CDO Server Name: EXCH-CAS.chicagobotanic.org
Bob Lin: CDO Mailbox DN: /o=cbg/ou=NTDOMAIN/cn=Recipients/cn=BLIN
Bob Lin: CDO logon successful
Bob Lin: Get default calendar folder successful
Bob Lin: Get calendar folder name successful: 'Calendar'
Bob Lin: CDO test completed successfully
Bob Lin: Failed to resolve the SMTP address
Bob Lin: Initializing EWS Proxy... successful
Bob Lin: Exception caught:

System.Exception: Domain not specified in SMTP address: (null)
at EWS.Service.SetUser(String smtpAddress)
at EwsTest.Program.Main(String[] args)
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Networking, Internet, Routing, VPN Troubleshooting on
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Last edited by chicagotech : 01-11-2011 at 05:15 PM.
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