We are running Exchange 2010. WE just installed Blackberry Server Express 22.214.171.124. When I try to active my Blackberry Storm, it shows waiting and tries a couple times. Finally it gives up. If I run IEMSTest, the only error is "Failed to resolve the SMTP address". What could be the problem?
BlackBerry Enterprise Server Utility - IEMSTest.exe (IExchangeManageStore), Version 1.0
Copyright (c) Research In Motion, Ltd. 1999. All rights reserved.
Opening Default Message Store Mailbox -
Bob Lin: Opening message store using
/o=tech/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configurati
on/cn=Servers/cn=EXCH-CAS.chicagotech.net/cn=Microsoft Private MDB
Bob Lin: Mailbox opened successfully
Bob Lin: Root Folder opened successfully
Bob Lin: Folder created successfully
Bob Lin: Test folder deleted successfully
Bob Lin: MAPI test completed successfully
Bob Lin: CDO Server Name: EXCH-CAS.chicagobotanic.org
Bob Lin: CDO Mailbox DN: /o=cbg/ou=NTDOMAIN/cn=Recipients/cn=BLIN
Bob Lin: CDO logon successful
Bob Lin: Get default calendar folder successful
Bob Lin: Get calendar folder name successful: 'Calendar'
Bob Lin: CDO test completed successfully
Bob Lin: Failed to resolve the SMTP address
Bob Lin: Initializing EWS Proxy... successful
Bob Lin: Exception caught:
System.Exception: Domain not specified in SMTP address: (null)
at EWS.Service.SetUser(String smtpAddress)
at EwsTest.Program.Main(String args)