BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-14-2011, 07:50 AM   #1 (permalink)
New Member
 
Join Date: Dec 2008
Model: 8330
PIN: N/A
Carrier: US Cellular
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Can no longer synch with outlook

Please Login to Remove!

I have a client with Windos 7 64 bit, Outlook 2010 32 bit and the latest desktop manger from RIM 6.9 something. It was working fine and then it stopped synching. In the desktop manger, outlook is longer an option to synch with. Any ideas?
Offline  
Old 06-14-2011, 09:32 AM   #2 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,033
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default Re: Can no longer synch with outlook

What did the user do just before it stopped syncing correctly?

First, do a battery pull on the BB and make sure they are plugging into a USB directly on the PC/Laptop, not via a HUB.

If that doesn't work, delete DM and do a clean install of the latest version - 6.1.0. See if that fixes it.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 06-14-2011, 03:44 PM   #3 (permalink)
New Member
 
Join Date: Dec 2008
Model: 8330
PIN: N/A
Carrier: US Cellular
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Can no longer synch with outlook

Thanks....Tried all that first. DM sees the BB, but still no option to synch outlook in calendar, contacts, tasks etc. Where outlook is mormally, it's just not there. I even tried a version of DM 5 and got the same results.
Offline  
Old 06-14-2011, 05:46 PM   #4 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,732
Post Thanks: 15
Thanked 500 Times in 487 Posts
Default Re: Can no longer synch with outlook

Some ideas, things to check/do:

Is Outlook still the default email client on the computer? If not, set Outlook as the default and then try again.

Was any other sync software installed prior to the problem occurring? If so, remove it and try again.

Have you tried running Outlook repair? If not, run it and then try again.

Other than that, a clean uninstall of DM and then reinstall as Dubdub suggests would be my next step.
__________________
- Ira

Last edited by aiharkness : 06-14-2011 at 05:47 PM.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Can no longer synch with outlook
Thread Thread Starter Forum Replies Last Post
Synch fails curing Outlook Calender synch MikesBBPhone General BlackBerry Discussion 5 02-18-2010 03:21 PM
Desktop Manager Doesn't Fine Outlook 2007 To Synch kfitz RIM Software 1 01-08-2010 03:37 PM
Help! Older Outlook calendar data being erased by Blackberry synch izbot General BlackBerry Discussion 0 09-25-2008 01:16 PM
Outlook 2007 Synch Problem donnajl General BlackBerry Discussion 0 12-05-2007 02:27 PM
Contact Synch Probs with Outlook 2003 London8700user RIM Software 1 02-04-2007 08:33 AM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.