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Old 06-22-2011, 03:04 PM   #1 (permalink)
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Default Problem with Lync 2010 and BES 5.0.3 integration

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Hello Everyone:

Following are the errors I get after Collaboration services starts and then stops. Restarting the service generates the same errors in the Event viewer.

<2011-06-20 21:48:19.458 PDT>:[136]:<BBIM_SERVER09_BBIM_1>:<ERROR>:<LAYER = BBIM, [OCSC] No Trusted Application Pool has been found for this machine>

<2011-06-20 21:48:19.459 PDT>:[137]:<BBIM_SERVER09_BBIM_1>:<ERROR>:<LAYER = BBIM, [OCSC] Error: Object reference not set to an instance of an object.>

<2011-06-20 21:48:19.472 PDT>:[138]:<BBIM_SERVER09_BBIM_1>:<ERROR>:<LAYER = BBIM, [OCSC] BlackBerry OCSConnector will terminate...>

Note - All BB services working normally except Collaboration Service, Lync Server 2010 working with all services starting properly and Lync client works fine as well.

Tried provisioning manually without success (get a COM error) using BCSProvisioner.exe

Any insight on this would be great. Thank you.

Environment:
BES 5.0.3 on Windows 2008 Enterprise x64
Lync Server 2010 on Windows 2008 Enterprise R2

Manual Provisioning generates a COM Exception:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.Runtime.InteropServices.COMException (0xC3F7584A)
at System.Runtime.InteropServices.Marshal.ThrowExcept ionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at System.Management.ManagementObject.Put(PutOptions options)
at BCSProvisioner.BCSProvisioning.AddInstanceOfTruste dAddInServiceSetting(String fqdn, Int32 port, String type, String routingPoolDN, String tlsTarget)
at BCSProvisioner.frmBCSProvisioner.btnCreate_Click(O bject sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.W ndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4206 (VistaSP2GDR.050727-4200)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v2.0.50727/mscorlib.dll
----------------------------------------
BCSProvisioner
Assembly Version: 5.0.3.26
Win32 Version: 5.0.3.26
CodeBase: file:///C:/Program%20Files%20(x86)/Research%20In%20Motion/BlackBerry%20Enterprise%20Server/BBIM/Servers/instance/config/BCSProvisioner.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4205 (VistaSP2GDR.050727-4200)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.DirectoryServices
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.DirectoryServices/2.0.0.0__b03f5f7f11d50a3a/System.DirectoryServices.dll
----------------------------------------
System.Management
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Management/2.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>
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Old 06-24-2011, 08:26 PM   #2 (permalink)
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Default Re: Problem with Lync 2010 and BES 5.0.3 integration

Issue resolved by recreating MTLS certificate using Advanced Operations within Certificates snap-in.
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Old 07-01-2011, 11:05 PM   #3 (permalink)
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Default Re: Problem with Lync 2010 and BES 5.0.3 integration

i have the same issue along with this..

Version=1
EventType=APPCRASH
EventTime=129540483380922693
ReportType=2
Consent=1
ReportIdentifier=5d9b9065-a455-11e0-bab9-0050568367a6
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=OCSConnector.exe
Sig[1].Name=Application Version
Sig[1].Value=5.0.3.26
Sig[2].Name=Application Timestamp
Sig[2].Value=4d5be8f1
Sig[3].Name=Fault Module Name
Sig[3].Value=KERNELBASE.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7600.16385
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4a5bdfe0
Sig[6].Name=Exception Code
Sig[6].Value=e0434f4d
Sig[7].Name=Exception Offset
Sig[7].Value=000000000000aa7d
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.274.10
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=D:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\BBIM\bin\OCSConnector.exe
LoadedModule[0]=D:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\BBIM\bin\OCSConnector.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\Windows\system32\KERNEL32.dll
LoadedModule[4]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[5]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[6]=C:\Windows\system32\msvcrt.dll
LoadedModule[7]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[8]=C:\Windows\system32\RPCRT4.dll
LoadedModule[9]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\m scoreei.dll
LoadedModule[10]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[11]=C:\Windows\system32\GDI32.dll
LoadedModule[12]=C:\Windows\system32\USER32.dll
LoadedModule[13]=C:\Windows\system32\LPK.dll
LoadedModule[14]=C:\Windows\system32\USP10.dll
LoadedModule[15]=C:\Windows\system32\IMM32.DLL
LoadedModule[16]=C:\Windows\system32\MSCTF.dll
LoadedModule[17]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\m scorwks.dll
LoadedModule[18]=C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3 b9a1e18e3b_8.0.50727.4927_none_88dce9872fb18caf\MS VCR80.dll
LoadedModule[19]=C:\Windows\system32\shell32.dll
LoadedModule[20]=C:\Windows\system32\ole32.dll
LoadedModule[21]=C:\Windows\system32\profapi.dll
LoadedModule[22]=C:\Windows\assembly\NativeImages_v2.0.50727_64\ms corlib\10e3a3015e967b69f90d58230a694f67\mscorlib.n i.dll
LoadedModule[23]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[24]=C:\Windows\system32\VERSION.dll
LoadedModule[25]=C:\Windows\system32\apphelp.dll
FriendlyEventName=APPCRASH
ConsentKey=APPCRASH
AppName=OCSConnector
AppPath=D:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\BBIM\bin\OCSConnector.exe
ReportDescription=Stopped working


Can you elaborate more on the MTLS cert creation and settings you used? thanks.
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