BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 07-07-2011, 10:11 AM   #1 (permalink)
New Member
 
Join Date: Jul 2011
Location: Washington DC Metropolitan Area
Model: 9650
OS: v6.0 2333
PIN: N/A
Carrier: verizon
Posts: 4
Post Thanks: 1
Thanked 0 Times in 0 Posts
Unhappy Sound works but no rings/alerts/notifications

Please Login to Remove!

Hello, Apologies if this is already out there (search didn't find it)... I have a 9650 Bold on Verizon net running 6.0.0.524, Platform 4.4.0.438. When I look in the sound profile - doesn't matter which one, and I try a Ringtone, or a Notifier, or a Reminder sound - nothing. When someone calls or a calendar alert triggers, no sound . However, when I go into the Media folder and select All Ring Tones (I don't have any ringtones in My Ring Tones), and select any one of the 38 ringtones, they work just fine . So it's not a file issue which I have had in the past.

Any ideas or thoughts are welcome and appreciated.

Tom
Offline  
Old 07-07-2011, 04:29 PM   #2 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,695
Post Thanks: 15
Thanked 498 Times in 485 Posts
Default Re: Sound works but no rings/alerts/notifications

Have you tried a hard reset? That is, with the power on, remove the battery for at least 30 seconds. If if you haven't done that yet, do it, and then test. If you have done it, do it again, and this time wait a good minute, even two minutes, and then test.

By the way, I don't do much with rings tones. Been using the same ones all along. Did you remove all the tones in the My Ring Tones yourself, or is this a symptom? (EDIT: Actually, either way, maybe it is a symptom.)
__________________
- Ira

Last edited by aiharkness : 07-07-2011 at 05:51 PM.
Offline  
The Following User Says Thank You to aiharkness For This Useful Post:
tmerickson (07-07-2011)
Old 07-07-2011, 05:35 PM   #3 (permalink)
New Member
 
Join Date: Jul 2011
Location: Washington DC Metropolitan Area
Model: 9650
OS: v6.0 2333
PIN: N/A
Carrier: verizon
Posts: 4
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Re: Sound works but no rings/alerts/notifications

Absolutely - I had not tried that. I had turned it off and back on but I didn't do the cold start like you suggested. I will remember that. It's sort of annoying that I should have to do this though. I wonder what bug there is that would have caused it? Anyway - thanks a whole lot. Tom
__________________
Tom Erickson
thoserickson@gmail.com
Northrop Grumman Corp.
Infrastructure Architect
Offline  
Old 07-07-2011, 05:50 PM   #4 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,695
Post Thanks: 15
Thanked 498 Times in 485 Posts
Default Re: Sound works but no rings/alerts/notifications

Glitches happen, just like with any computer and software. A hard reset is the first troubleshooting step, generally. Next time, try a double soft reset. See http://www.blackberryfaq.com/index.p..._BlackBerry%3F. Usually that will fix things and avoid a battery pull. If it the double soft reset doesn't fix the problem, then do the hard reset.
__________________
- Ira

Last edited by aiharkness : 07-07-2011 at 05:55 PM.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Sound works but no rings/alerts/notifications
Thread Thread Starter Forum Replies Last Post
Converting Voice Notes .amr sound files to .wav stevemannear General 8300 Series Discussion - Curve 1 11-08-2010 02:30 PM
BBSfx - Sound Effects for your BB sferical Aftermarket Software 2 05-27-2010 09:51 AM
help, sound and vibration in holster, only want vibration when in holster jharm General 9500 Series Discussion - Storm 4 12-25-2008 09:34 PM
SMS Notification using normal e-mail sound quazar2k General 9500 Series Discussion - Storm 2 12-02-2008 07:36 PM
midlets and applications.. what works, what doesn't.. MDS headtailgrep Aftermarket Software 3 10-30-2004 12:48 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.