I am not great at this stuff, but thought I could handle backing up my boyfriends contacts. he had never done it, but got a new phone. I think I deleted them all. I was trying to sync and I thought it would sync the phones contacts to the computer. I have a feeling it did it the other way around. I did not merge, I just did a replace. Am I totally out of luck? Is it a default that contacts are saved onto the sd card. He has the older model of the Bold. Any suggestions would be appreciated.