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-   -   Desktop Manager/Device Manager USB Driver Issues (http://www.blackberryforums.com/rim-software/261165-desktop-manager-device-manager-usb-driver-issues.html)

Kikki 08-21-2012 09:24 PM

Desktop Manager/Device Manager USB Driver Issues
 
I have a 7250. It is an old device. My laptop which has Vista Home Premium (32 Bit) installed on it. A few weeks ago, My computer suffered a boot sector virus and had to wiped and reinstall everything. I have lost the original Cd that came with the blackberry. I have downloaded 4.3 of the Desktop Manager. I also have 3.6 of the Desktop Manager. I have installed both versions versions several times. I prepared for a clean install between installs. When I try to add the device driver for the device, I receive the following message:

The folder you specified doesn`t contain a compatible software driver for your device. If the folder contains a driver make sure it is for windows 32 bit systems.

When I click Add Hardware, the Blackberry USB appears as a hardware type.

I have searched Google for an answer but to no luck.

Not sure what else i can do to resolve this issue.

Kikki 08-21-2012 09:27 PM

Re: Desktop Manager/Device Manager USB Driver Issues
 
Also, What desktop manager is the best to use with this device

Kikki 08-21-2012 09:32 PM

Re: Desktop Manager/Device Manager USB Driver Issues
 
I have also completed all windows updates.


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