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Old 08-21-2012, 10:24 PM   #1 (permalink)
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Join Date: Aug 2004
Location: Kitchener ON Canada
Model: 7250
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Smile Desktop Manager/Device Manager USB Driver Issues

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I have a 7250. It is an old device. My laptop which has Vista Home Premium (32 Bit) installed on it. A few weeks ago, My computer suffered a boot sector virus and had to wiped and reinstall everything. I have lost the original Cd that came with the blackberry. I have downloaded 4.3 of the Desktop Manager. I also have 3.6 of the Desktop Manager. I have installed both versions versions several times. I prepared for a clean install between installs. When I try to add the device driver for the device, I receive the following message:

The folder you specified doesn`t contain a compatible software driver for your device. If the folder contains a driver make sure it is for windows 32 bit systems.

When I click Add Hardware, the Blackberry USB appears as a hardware type.

I have searched Google for an answer but to no luck.

Not sure what else i can do to resolve this issue.
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Old 08-21-2012, 10:27 PM   #2 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2004
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Default Re: Desktop Manager/Device Manager USB Driver Issues

Also, What desktop manager is the best to use with this device
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Old 08-21-2012, 10:32 PM   #3 (permalink)
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Join Date: Aug 2004
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OS: 4.1
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Carrier: Bell Mobility
Posts: 49
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Thanked 1 Time in 1 Post
Default Re: Desktop Manager/Device Manager USB Driver Issues

I have also completed all windows updates.
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