10-31-2012, 05:41 AM
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| | Proxy isn't used by BB's
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The following issue:
In MDS Connection Service I have the following proxy configured: PAC proxyserver:8080/array.dll?Get.Routing.Script
BES Version: 220.127.116.11
BlackBerry 9360 - Software version 18.104.22.1683 (Platform 22.214.171.1248)
BlackBerry 9300 - Software version 126.96.36.1994 (Platform 188.8.131.52)
Network T-Mobile NL
The BB 9300, works as expected, the BB surfs internet via the proxy. So if I visit a whatismyip site, I see the proxy's IP.
A couple of users has a BB 9360 and those are not using the proxy, they have the following info at lookip.net:
Reverse Lookup: 111-222-333-444.rdns.blackberry.net
ISP: Research In Motion UK Limited
Company: Research In Motion UK Limited
I thought all users will use the proxy if configured at the MDS Connection Service. That's, at least, what I want.
I already resend the service books and the IT policy, but that hasn't solved it. I hope I don't have to wipe the BBs that have this issue.
Someone has a suggestion to solve this?